Director, Tribunal Modernization
Government of Alberta•Edmonton, AB
•CA$134,136 - CA$170,332•Onsite
About The Position
This is an opportunity to lead a multi-year agenda to strengthen administrative tribunal services by improving accessibility, timeliness, fairness, operational efficiency, and digital service delivery while protecting procedural fairness, privacy, records integrity, and tribunal independence. The role will shape a modern tribunal operating model that supports better service outcomes, builds confidence in administrative justice processes, and advances public-sector priorities through disciplined delivery, collaboration, innovation, and evidence-based decision-making.
Requirements
- Strategic thinking to align modernization initiatives with organizational and government priorities.
- Collaborative leadership to build consensus across diverse stakeholder groups.
- Political acumen to navigate complex and sensitive environments.
- Change leadership to guide teams through transformation and continuous improvement.
- Influencing and negotiation skills to resolve competing priorities and drive results.
- Exceptional communication skills to convey complex information clearly and effectively.
- Sound judgement to balance innovation with legislative, operational, and governance requirements.
- University degree in Business Administration, Public Administration, Administrative Law, or a related field.
- Minimum six years of progressively responsible related experience.
- Significant senior leadership experience leading complex projects, organizational change, and strategic initiatives.
- Demonstrated experience fostering innovation and continuous improvement.
Nice To Haves
- Experience in a quasi-judicial tribunal, appeal board, or administrative justice environment.
- Knowledge of legislation, governance, policy development, and public-sector operations.
- Experience with digital transformation, performance measurement, and large-scale change initiatives.
Responsibilities
- Provide strategic direction and oversight for a multi-year modernization agenda.
- Lead the integration of people, processes, policy, and technology to deliver sustainable improvements and advance client-centred, digitally enabled tribunal services.
- Lead tribunal modernization strategies, initiatives, and implementation plans.
- Drive process redesign and service improvements to enhance accessibility, timeliness, and operational effectiveness.
- Establish governance, performance measures, and reporting frameworks to support successful delivery.
- Collaborate with tribunal leaders, ministry partners, legal experts, and technology teams to achieve integrated outcomes.
- Support policy, legislative, and operational changes required to enable modernized services.
- Lead stakeholder engagement and change management activities that support adoption and long-term sustainability.
- Promote a culture of innovation, continuous improvement, and accountability.
Benefits
- Management Employees Pension Plan (MEPP).
- Alberta Public Service Benefit Information.
- Professional learning and development.
- Positive workplace culture and work-life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
