Director, Transformation Office

Scotiabank•Toronto, ON

1d•Onsite

About The Position

The Director, Transformation Office leads and oversees a portfolio in the Global Wealth Management (GWM) Transformation Office, ensuring business strategies, plans, and initiatives are executed and delivered with a primary focus on regulatory commitments in compliance with governing regulations, internal policies, and procedures. The Director plays a key role supporting business and technology partners with the execution of major regulatory change initiatives, as well as broader efficiency, effectiveness, and strategic growth initiatives across GWM business units. One of the principal objectives is to provide end to end program/project management support on critical, high-priority business initiatives through effective use of common project management methodologies, tools, templates, education, and training. The work focuses on leadership, problem solving and driving results. As Director, you will partner with various business lines across Wealth and the Bank, providing leadership and executional capabilities to ensure GWM is able to deliver and sustain the full benefits of project management standards, methodologies, and best practices. As the leader of a portfolio of initiatives, you will oversee multiple complex projects of diverse sizes, and you and your team will be accountable to ensure that successful program/project outcomes are a priority. You will engage with key executives and senior stakeholders across GWM and the Bank. While engaging internal stakeholders, your role is to lead, oversee and ensure effective project delivery and sustainable project benefits.

Requirements

A post-secondary degree with a minimum of 10+ years’ related experience including extensive experience in project management and productivity improvement
In-depth knowledge of Wealth Management businesses, operational processes, client journeys, and regulatory environment is an asset
Demonstrated expertise leading end‑to‑end delivery of regulatory initiatives across multiple business lines and technology platforms
Expertise in Portfolio/Program/Project Management methodologies, tools, and templates
Proficiency in Microsoft Office Suite
Demonstrated leadership skills and critical thinking
Comfort in managing multiple concurrent, high priority initiatives
Strong negotiation and influencing skills to engage and influence stakeholders collaboratively at all levels of the organization
Excellent written and oral communications, including expert presentation capabilities
The ability to lead change, are results-oriented with strong interpersonal, problem-solving and stakeholder management skills

Nice To Haves

Certification in PMP is an asset
Spanish is considered an asset

Responsibilities

Lead and drive a client-driven culture throughout the team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge
Lead a portfolio of high‑priority regulatory initiatives across GWM business units, as well as related strategic and operational initiatives
Be accountable for the planning, execution, and timely delivery of a portfolio of projects/programs (with $10M+ budgets) aligned to business goals
Lead program teams on complex and time sensitive initiatives spanning technology, business and regulatory, requiring engagement of multiple senior executive stakeholders across the Bank
Partner with Business and Finance teams in annual strategic/financial planning related to portfolio of critical, high-priority GWM programs/projects
Effectively manage vendor relationships and resourcing including RFP, TPRM (Third Party Risk Management), onboarding, workshops, and offboarding
Develop, disseminate, and present portfolio KPIs and other key project/program metrics to senior executives across GWM
Establish a two-way communication process with project participants, senior management, and all other stakeholders to maintain support, negotiate priorities, resolve issues, and ensure effective delivery across portfolio of programs/projects
Build strategic relationships with key senior executives across the organization to ensure project/program priorities are aligned with business strategy
Create, deliver, and present project artifacts to senior executives on a portfolio of initiatives, priorities, and key implementation updates including Steering and Operating Committees
Manage personal development to ensure knowledge and skills related to project management and process improvement are continually refined/enhanced by Researching best practices from best-in-class project/program and portfolio management sources, taking courses designed around people, process, and technology from leading institutes and by building relationships with key internal and external partners across all levels
Coach, mentor, and actively develop managers, senior managers, and contractor resources on the team, building talent, skills, and capabilities in alignment with a high-performance team
Value the unique skills and experiences everyone brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
Create an environment in which the team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk
Build a high-performance environment and implement a people strategy that attracts, retains, develops, and motivates the team by fostering an inclusive work environment and using a coaching mindset and behaviors, communicating vision/values/business strategies, and managing succession and development planning for the team