Director, Transformation & Enablement

American ExpressCharlotte, NC
$144,250 - $256,250

About The Position

The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights. The Director, Transformation and Enablement serves as a strategic partner to Privacy leadership, driving the evolution of Privacy into a scalable, intelligence-driven capability that enables innovation, manages risk, and builds trust across the enterprise. This role is responsible for advancing the Privacy & Data Sharing operating model through organizational effectiveness, process optimization, and executive engagement. The successful candidate will translate strategy into execution, connect initiatives across the organization, and ensure leaders have the insights, narratives, and decision support needed to drive business outcomes.

Requirements

  • Strategic partner to Privacy leadership.
  • Driving the evolution of Privacy into a scalable, intelligence-driven capability.
  • Enabling innovation, managing risk, and building trust across the enterprise.

Responsibilities

  • Advancing the Privacy & Data Sharing operating model through organizational effectiveness, process optimization, and executive engagement.
  • Translating strategy into execution.
  • Connecting initiatives across the organization.
  • Ensuring leaders have the insights, narratives, and decision support needed to drive business outcomes.
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