Director, Transaction Services
About The Position
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology, innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential. Transaction Services is the Global Process Owner of Accounts Payable, T&E Auditing and Processing, Card Program Administration, Supplier Maintenance, Purchase Order Maintenance, and Help Desk functions. Our purpose is to maintain operations for these functions while ensuring standardized, efficient, and high-quality service delivery.
Requirements
- Oracle Financials experience
- Solid understanding of Procure to Payment processes
- Knowledge of basic accounting and finance practices
- Strength in managing multiple projects, deadlines and deliverables
- Strong leadership, customer service and communication skills
- Ability to demonstrate influence through personal effectiveness
Responsibilities
- Support day-to-day operations and service delivery
- Lead process improvement and efficiency initiatives
- Support strategic projects that maximize business value
- Perform as an individual contributor for operations functions as needed
- Execute on initiatives to improve process, reduce cost and accelerate productivity
- Support expansion initiatives and M&A integrations
- Support projects to advance KPI/Metrics and Performance Management
- Support monthly operational reporting and help operation leaders address quality, timeliness and completeness
- Work closely with operations to identify process improvement opportunities and implement them quickly
- Translate process optimization needs into process improvement objectives, including roadmaps, metrics and desired outcomes
- Tie them into SLAs and other objectives, and track time and cost savings
- Report any risk areas in the operations, document incidents, and coordinate with operations to identify and implement remediation
- Design and update controls to ensure processes are compliant and risks are mitigated
- Conduct self-audits to ensure controls and remediation are effective
- Ensure standard operating procedures in SharePoint are complete, refreshed regularly, and used consistently
- Partner closely with internal teams to align on initiatives, including M&A COE and Analytics & Automation
Benefits
- insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- flexible spending account and health savings account
- 16 weeks of new parent leave
- up to 20 days of bereavement leave
- 80 hours of Paid Sick and Safe Time
- 25 days of vacation time
- 5 personal days
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- deferred compensation for eligible roles
- fitness reimbursement or on-site fitness facilities
- eligibility for tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
