Director of Transaction Coordination Services

Fusion Growth Partners•Stuart, FL

21h•Onsite

About The Position

Fusion Growth Partners is a dynamic business incubator and micro venture capital firm that identifies and invests in small, service-based businesses, particularly individual real estate agents. Their unique “Partnership as a Service” model involves investing heavily in partners’ businesses to boost clientele and scale profits. Ranked #813 on the Inc. 5000 list, Fusion offers an environment for high-performing leaders, providing access to growth planning, back-office services, SaaS resources, and dedicated support. Fusion is unique in its compensation structure designed for real estate agents' cash flow needs. As part of Fusion's continued growth, they are launching Transaction Coordination Services as a new offering. This is a ground-floor leadership opportunity for a seasoned, hands-on Director of Transaction Coordination Services to build and lead this new national operation. The ideal candidate will have experience building and managing high-performing TC teams and understanding the demands of residential real estate transactions. This is an on-site leadership role at the Stuart, FL headquarters, requiring close collaboration with leadership and the transaction coordination staff. The role involves overseeing the day-to-day operations of a large, distributed transaction coordination team, including virtual assistants, supporting hundreds of thousands of real estate agents nationwide. This is a hands-on role requiring active involvement in coaching, problem-solving, and driving operational excellence.

Requirements

5+ years of experience in residential real estate transaction coordination, with at least 3 years in management or leadership role
Proven track record managing large teams (10+ TCs) in a fast-paced, high-volume environment
Deep expertise in the full transaction coordination process, including contract review, contingency management, title/escrow coordination, and closing procedures
Experience managing or overseeing virtual assistants in a remote or distributed team environment
Experience building or overhauling TC systems, tools, and workflows
Proficiency with real estate transaction management platforms (e.g., Dotloop, SkySlope, Command, or similar)
Must be based in or near the Stuart, FL area

Nice To Haves

A hands-on leader who is in the weeds with their team — you coach, you problem-solve, and you lead by example
Exceptionally strong organizational and communication skills — you can manage complexity at scale without losing the details
Someone who thrives in high-growth, fast-changing environments where processes are still being built
A systems thinker who can identify inefficiencies and build scalable solutions
High accountability — you own outcomes, not just activities

Responsibilities

Lead, manage, and develop a large team of transaction coordinators and virtual assistants across multiple markets and time zones
Oversee the full transaction coordination lifecycle from contract to close for residential real estate clients, supporting hundreds of thousands of agents nationwide through a virtual assistance model
Manage and optimize the performance of a distributed VA workforce, including hiring, training, quality control, and accountability systems
Build and refine scalable processes, workflows, and SOPs to support team performance and consistent client experience
Monitor team performance metrics, identify gaps, and implement coaching and training programs
Serve as the escalation point for complex or time-sensitive transactions, providing hands-on support when needed
Collaborate with Fusion’s leadership team to align TC operations with partner growth goals
Recruit, onboard, and retain top TC talent as the team expands
Stay current on state-specific real estate compliance requirements and ensure team adherence
Report regularly to senior leadership on team KPIs, capacity, and operational health