Director - Training

UGI Corporation • Upper Merion Township, PA

7d

About The Position

Owns timely, job-specific training for AmeriGas employees company-wide. Manages the full learning life cycle: needs analysis, design, delivery, measurement, and continuous improvement. Leads the safety, technical, business acumen, and regulatory training teams. Develops curriculum for instructor-led, e-learning, and blended formats. Supervises, trains, and develops training staff so training stays consistent, professional, and effective. Makes sure programs meet or exceed regulatory and business requirements. Partners with Operations on compliance with DOT, FMCSA, and state propane training requirements. Supports workforce capability, fewer safety incidents, and profitable growth.

Requirements

• Proven team leadership.
• Ability to design, write, and produce training in e-learning, instructor-led, and blended formats.
• Strong interpersonal skills with employees at all levels, including enforcing training policy in field operations.
• Excellent written, verbal, and presentation skills, with a record of influencing change across functions.
• Strong project organization skills to meet deadlines and objectives.
• Proficient with authoring tools, LMS platforms, and multimedia software for content, reports, and analysis.
• Advanced problem-solving, organizational, and time management skills.
• Process improvement mindset and root cause analysis ability.
• BS in Business, Learning and Development, or a related field, or equivalent experience.
• 10+ years of progressive experience leading training functions and teams.
• Expertise in the ADDIE instructional design method.

Responsibilities

• Leads the training team in building technical and job-specific training, onboarding programs, and KPIs for safety, technical, and regulatory requirements.
• Works with organizational leadership to understand business needs and sets a multi-year learning strategy that delivers the desired performance outcomes.
• Coaches the training team with clear goals and metrics and holds them accountable for results.
• Keeps the business leadership team (BLT) informed of changes, trends, and strategies.
• Identifies the critical skills and capabilities needed to meet business goals and grow the training pipeline.
• Designs engaging training materials that meet technical and required standards.
• Applies effective coaching methods to support employee growth.
• Keeps curriculum current with changes in learning design, regulations, and the industry.
• Maintains training records so all certification, refresher, and recertification cycles are met.
• Adapts curriculum to stay compliant and close knowledge gaps.
• Measures training and onboarding effectiveness through assessments, behavior change, and business impact.
• Makes improvements to the employee experience and to knowledge transfer.
• Works with field leaders to understand how work gets done and find more efficient ways to do common tasks.
• Manages the annual training budget.
• Runs cost-benefit analyses on technology, travel, and vendor spend.
• Keeps training schedules and programs practical, economical, and within budget.
• Reviews training contracts for programs, platforms, and support with Procurement.
• Provides technical expertise to departments that build training for AmeriGas field locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Director