Personal Training Director in Training

Crunch Fitness•Long Beach, CA

6d•Onsite

About The Position

The Personal Training Director in Training is a leadership-development position responsible for learning and executing the full scope of the Personal Training Director role while continuing to personally service Personal Training clients. This position supports the Personal Training Director in leading the department at an assigned club location — developing trainers, driving revenue and enrollment performance, and delivering an exceptional member experience — while building the leadership, business, and operational capabilities required to advance to Personal Training Director. The Personal Training Director in Training is accountable both for personal client results and production and for supporting the overall performance of the department.

Requirements

High school diploma or GED required.
Current nationally accredited Personal Training certification required (NASM or other certification on the Crunch Fitness Certification Approval List).
Current Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification required.
ClubConnect education requirements completed as established by the Company.
Ability to move throughout club floors and rooms; review, revise, and create club-related paperwork; and communicate effectively with employees, members, and the public.
Regularly required to demonstrate, instruct, and physically participate in proper physical fitness activities, techniques, and procedures while personally servicing Personal Training sessions.
Regularly required to lift up to 50 pounds.
Regularly required to stand, walk, bend, kneel, and remain on the training floor for extended periods.
Occasional travel is required for Company meetings, training, and events as business needs require.

Nice To Haves

Prior experience delivering Personal Training or comparable coaching services preferred.
Demonstrated success building and retaining a personal client base preferred.
Interest in and commitment to advancing into a Personal Training Director role.

Responsibilities

Learn and execute the full scope of the Personal Training Director role under the direction of the Personal Training Director.
Support the recruitment, onboarding, and development of Personal Trainers at the assigned location.
Assist in conducting team meetings and Trainer 1:1 meetings, providing direction, motivation, and guidance toward individual and Company goals.
Coach Personal Trainers on session delivery, program design, client communication, and Company service standards.
Complete all assigned leadership development coursework and Director readiness requirements within Company-established timeframes.
Model Company standards and Core Values on the training floor at all times.
Personally service qualifying Personal Training sessions and maintain an active personal client base.
Deliver professional, results-driven Personal Training sessions consistent with Company programming standards.
Conduct CrunchONE Kickoff sessions and convert qualifying sessions into Fixed Recurring Personal Training agreements.
Maintain personal client retention, client lifespan, and enrollment performance against Company targets.
Support achievement of the department’s monthly, quarterly, and annual Personal Training revenue objectives.
Support achievement of CrunchONE Kickoff attachment, completion, and conversion targets at the location.
Support local marketing initiatives, member engagement events, and Company-approved social media content.
Drive retail and supplementation sales performance (e.g., dotFIT, PES/PE Science, or other Company-approved retail programs).
Ensure clients receive proper documentation, including client folders and accurately logged program and meal-plan records, in accordance with Company standards.
Ensure clients receive scheduled monthly results reviews and ongoing accountability consistent with Company standards.
Use Company dashboards and reporting tools to identify and re-engage at-risk clients.
Accurately record all hours worked, sessions, and events in Workday and Company-designated systems.
Maintain all required certifications and qualifications, including current CPR and AED certification and applicable NASM or other Company-approved certifications, and keep credentials current in Company systems (e.g., ClubConnect).
Complete all required onboarding and ongoing coursework through Company-designated platforms (e.g., MindTickle, ClubConnect).
Follow Company policy on client payment types, billing practices, and collections, and promptly report suspected falsification of records, theft, or other loss-prevention concerns.
Support and maintain Company cleanliness and facility standards wihin Personal Training areas.
Perform additional duties as assigned by the Company based on business needs.