Director, Trade Shop

City of New York•New York City, NY

About The Position

The Director, Trade Shop is an Administrative Supervisor of Building Maintenance M-II in General Support Services (GSS), Facilities Operations, within the New York City Department of Social Services. Under the direction of the Executive Director of the Bureau of Construction and Building Maintenance (BCBM), this role manages approximately 70 trade staff, oversees emergency responses, and ensures compliance with complex regulatory standards. The Director implements the Executive Director’s strategic vision at the operational level and makes day-to-day and time-sensitive decisions to maintain smooth operations. The role coordinates trade specialties and maintenance shop staff, oversees work performed by in-house and contract personnel, and ensures repairs and maintenance are completed promptly and in accordance with applicable codes and regulations. It provides staff guidance, monitors facility conditions, initiates corrective actions, maintains building documentation and reports, and supports agency policies and procedures. The Director also supervises the unit temporarily when the Executive Director of BCBM is absent. DSS comprises the administrative units of the New York City Human Resources Administration and Department of Homeless Services. HRA provides benefits and services to New Yorkers in need, while DHS works to prevent and address homelessness. GSS supports HRA facilities through planning, construction, renovation, repair, maintenance, building services, safety coordination, property and lease management, contract administration, and warehouse operations.

Requirements

Eight years of full-time experience in construction, repair, alteration, and/or rehabilitation of multiple dwellings, commercial, industrial, or public buildings in a qualifying capacity: general contractor, construction superintendent, procurement specialist, cost-estimation evaluator, field supervisor, or inspector.
At least 18 months of the required experience must be in a supervisory or administrative capacity involving responsibility for a large number of buildings.
Alternatively, education and/or experience equivalent to the stated experience requirements may qualify; all candidates must still have at least 18 months of the specified supervisory or administrative experience.
If hired provisionally, must take and pass the civil service exam when it becomes available to be eligible for continued employment.

Responsibilities

Coordinate the activities of trade specialties, including plumbers, carpenters, electricians, cement masons, locksmiths, sheet metal workers, painters, maintenance workers, and maintenance shop staff.
Manage approximately 70 trade staff responsible for cost estimating, scheduling, and monitoring assignments to ensure timely completion.
Inspect work performed across trade areas by in-house and contract staff, including conducting field visits to HRA facilities and addressing building occupants’ basic maintenance needs.
Ensure prompt emergency responses and oversee shop activities involving asbestos and lead-paint removal, fire-safety hazards, and installation of security systems.
Guide staff on trade-related matters, including resolving building violations and ensuring appropriate supervision of work orders and assignments.
Recommend action on complex issues requiring higher-level decisions or coordination with other departments.
Implement and enforce management controls to assess facility conditions, identify deficiencies, and initiate corrective actions.
Oversee written reports on area activities, needed and completed repairs, outcomes, and open issues; maintain appropriate documentation for each HRA-occupied building.
Ensure compliance with fire-safety requirements and other oversight-agency standards, including recycling mandates, regular monitoring and inspections, and staff training on current regulations.
Help establish policies and procedures for building construction, renovation, repair, and maintenance at HRA facilities; ensure work follows building codes and Federal, State, and City regulations and meets Agency administrative and program needs.
Temporarily supervise the unit in the absence of the Executive Director of BCBM.