Director, TPO National Sales

First Technology Federal Credit Union

10d • $140,000 - $176,000 • Remote

About The Position

The TPO National Sales Director leads sales strategy and growth through external broker and partner channels. This role builds and manages trusted partnerships that drive sustainable loan production while aligning with First Tech’s mission, risk standards, compliance, and member-first approach. The ideal candidate brings strong relationship management, pipeline oversight, and strategic sales leadership to support long-term wholesale lending growth.

Requirements

• Bachelor's degree in field relevant to role (or 4 additional years of relevant experience in lieu of a degree), advanced degree preferred.
• 8+ years’ experience in mortgage sales, including sales processes, operations, data analytics, and/or quantitative marketing
• 4+ years’ experience leading and coaching employees to increase production and overall performance
• Extensive experience in sales leadership, business development, or revenue‑generating functions, preferably within third‑party or indirect distribution models.
• Deep expertise in sales strategy, relationship management, and operational management, supported by a strong understanding of broader organizational and market dynamics.
• Demonstrated ability to lead managers and senior professionals, including workforce planning, talent development, and succession readiness.
• Strong strategic thinking and decision‑making capabilities, with comfort navigating ambiguity and complex business issues.
• Proven ability to influence across organizational boundaries, including collaboration with senior leaders and executive stakeholders.
• Experience developing and managing budgets, policies, and processes that enable scalable and compliant sales operations.

Nice To Haves

• advanced degree preferred

Responsibilities

• Establishes the strategic direction for third‑party origination sales, translating enterprise goals into actionable plans, priorities, and performance expectations; ensuring consistent execution of credit union–aligned sales practices, broker engagement standards, and service commitments that protect the member experience.
• Oversee day-to-day sales performance by actively monitoring loan pipelines, broker productivity, and pull through metrics; support the team with complex loan structuring, prioritization, and issue resolution to drive efficient funding.
• Leads the design, implementation, and governance of sales policies, programs, and procedures that support consistent execution and risk‑appropriate growth.
• Guides the management and expansion of broker and third‑party relationships, strengthening engagement, performance, and long‑term partnerships.
• Directs operational execution of the sales function, balancing growth objectives, quality, service standards, and regulatory or policy requirements.
• Exercises sound judgment on complex business matters, addressing challenges that require conceptual thinking and cross‑functional collaboration.
• Partners with leaders across functions to align timelines, resolve interdependencies, and influence decisions that impact sales strategy and outcomes.
• Collaborate closely with Operations, Underwriting, Compliance, Capital Markets, and Product teams to align sales activity with operational capacity, service levels, and portfolio objectives.
• Oversee budgeting, forecasting, and resource planning for the function, ensuring responsible cost management and alignment with approved frameworks.
• Coach and develop a high performing sales team through structured sales huddles, one on one leadership, and performance reviews, reinforcing accountability, ethical selling, and long-term partner relationships.
• Monitors performance metrics and market trends to adjust strategies, improve execution, and enhance competitive positioning.

Benefits

• Traditional medical, dental, and vision coverage
• 401K matching up to 5% per pay period
• Paid Time Off: You’ll accrue up to 15 vacation days in your first year.
• In addition, you’ll receive 40 hours of sick time and 3 personal days, which refresh annually
• 11 paid federal holidays
• Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)

What This Job Offers

• Job Type: Full-time
• Career Level: Director