Director, Technology Solutions

Humana • Louisville, KY

2d

About The Position

This position provides architecture leadership for CenterWell programs and platforms, shaping conceptual and reference architectures, governing solution designs, and aligning delivery teams to cloud and data strategies. The scope includes high-priority initiatives as well as interoperability and provider-data integrations that span CenterWell and Humana Insurance. You will operate within CenterWell IT – Cross-CenterWell Architecture, collaborating with product, engineering, EA, security, data, and operations, and engaging governance forums to enable Integrated Health across CenterWell and Humana Insurance. The Director, Technology Solutions acts as a liaison and collaborates with the business and functional stakeholders to identify and deliver strategic enablement solutions. Decisions are typically related to the implementation of new/updated programs or large-scale projects for the function and supporting technical/operational procedures and processes, and implements strategic plans, drives goals and objectives, and improves performance.

Requirements

• Bachelor's Degree in Computer Science or a related field.
• 8 years of progressive information technology experience directly related to architecture/engineering, information security, or other specialized technology field.
• 5+ years of solution architecture experience with healthcare delivery or payer/provider ecosystems; proven delivery within regulated environments (HIPAA/PHI).
• Hands-on architecture across Azure services and Snowflake/Databricks (data lake/data platform patterns, data sharing, identity & access, vault/secrets management).
• Demonstrated leadership producing reference architectures and governing solution designs across multiple teams.
• Strong competency in APIs/event-driven integration, security models, and NFRs (availability, performance, resilience).
• A seasoned Solutions Architect with hands-on experience delivering generative and agentic AI on Google Cloud, Azure, and AWS—leveraging services like Vertex AI, Azure OpenAI, and Amazon Bedrock—to implement production-grade capabilities including RAG, fine-tuning, prompt/knowledge management, and secure data integrations.
• Demonstrated depth in: Agent orchestration (tools/function calling, planning, memory, multi-agent collaboration)
• Enterprise guardrails (security, compliance, responsible AI)
• Robust MLOps/LLMOps practices for observability, evaluation, and cost/performance optimization
• Proven ability to integrate AI systems with event-driven microservices, vector databases/feature stores, and CI/CD pipelines, while leading reference architectures and cross-cloud patterns that scale reliably.
• Executive-level communication and stakeholder management across product, engineering, and enterprise functions.

Responsibilities

• Own end-to-end solution architecture for Home Health initiatives, translating business outcomes into composable designs across systems of experience, operations, and insight.
• Author and maintain reference architectures for data platform, clinical documents NLP, RPA/automation, and interoperability patterns; steward pattern reuse across CenterWell when applicable.
• Lead architecture checkpoints and risk reviews; ensure designs conform to enterprise guardrails and privacy/security requirements. Participate in governance forums (e.g., ARB, TRB, MOR).
• Partner with product and engineering to convert conceptual designs into executable architectural runways; de-risk delivery with measurable non-functional requirements (NFRs).
• Define integration contracts and domain boundaries for provider data, EMR, and Snowflake/Databricks/Azure data platforms; ensure observability, lineage, and data protection.
• Collaborate with CenterWell leaders, EA Activation, security, and segment CIO teams; communicate decisions clearly to executives and delivery teams.

Benefits

• medical, dental and vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Director