Director, Technology Program Management

Equinix

3d•$155,000 - $280,000

About The Position

The Director of Technology Program Management (TPM) for Infrastructure Products & Services (Infrastructure) within the Global Product Organization (GPO) serves as a trusted advisor, partner, and source of leverage to the Infrastructure organization. The Director will help drive and scale cross-functional initiatives, as well as build deep partnerships across the company, analyze nuanced issues, and synthesize data to strategically execute technical program deliverables on time and within budget. The Director will expedite decision-making by distilling complex issues into clear, actionable choices for leadership, bringing structure to complex programs, operationalizing big ideas, and navigating roadblocks to deliver results. They will act as a consultant, assessing challenges and synthesizing input from stakeholders across the organization to drive targeted decisions. They will focus on impact, moving swiftly from one high-value initiative to the next with an eye on business success. This role requires an individual who collaborates well and is able to drive results through others, building trust-based relationships internally and externally. They will resolve complex situations and manage multiple responsibilities simultaneously, appropriately prioritizing long-term projects with the urgency of immediate demands. The Director needs to demonstrate a deep understanding of Equinix Infrastructure products and services, development processes and operating models, and must possess strong business acumen, communication, research, and data analysis skills.

Requirements

10+ years of experience in program management, business strategy & operations or consulting within a high growth technology-focused enterprise
3+ years of experience managing a team. Prefer experience managing a globally distributed or remote team
Proven track record of managing complex programs in the product life cycle and delivering results in a fast-paced environment
Proficient in strategic planning, financial analysis, and data analytics to drive informed decision-making for organizational growth
Success building trusted relationships with senior stakeholders and influencing and collaborating in cross-functional environments
Bachelor’s degree in Project Management, Business Administration, or Technology area; advanced degree preferred
Dynamic leader with business acumen and a proven ability to drive initiatives in the product life cycle and influence crossfunctional teams throughout the organization
Excellent communication including business writing, negotiation, and interpersonal skills, with the ability to influence at all levels of the organization
Leadership capabilities to recruit talent and building a high-performance team
Ability to lead cross-functional teams and drive consensus among diverse stakeholders
Strong analytical, problem-solving and decision-making under pressure
Ability to thrive in a dynamic environment and adapt to changing business needs and priorities
Have a growth mindset and be open to feedback and continuous improvement, with a proactive approach to personal and professional development
Think out of the box and help break the barriers to enable the team to go fast
Be the inspirational leader who empowers teams
Lead team with a servant leadership empath

Nice To Haves

Experience in leveraging AI tools for project management & operational efficiency is a plus

Responsibilities

Lead cross-functional enterprise projects and initiatives, providing technical program management and coordinating efforts among different teams while ensuring project milestones are met on time and within budget
Lead technical program management (TPM) team and oversee critical initiatives with major cross-functional dependencies
Expedite decision-making by distilling complex issues into clear, actionable choices for leadership, bring structure to complex programs, operationalize big ideas, and navigate roadblocks to deliver results
Act as a consultant, assessing challenges and synthesizing input from stakeholders across the organization to drive targeted decisions
Serve as liaison on technical program management services to the executive leadership team to ensure stakeholder and business alignment
Build and manage a technical program management environment to ensure effective execution of product strategy and enable strong partnership across IPS for delivery
Collaborate with the GPO and Interconnection Program Management Offices (PMOs) to ensure alignment on standards and best practices, and to develop innovative approaches to scale the Infrastructure TPM services
Collaborate closely with the SVP Infrastructure Products & Services and chief of staff to identify areas of opportunity for process improvement, strategy development, and overall improved effectiveness and efficiency
Work closely with cross functional leaders to track resource allocation and utilization for portfolio projects and provide input to the annual budget planning process on major IPS initiatives and programs
Lead the strategic planning and execution of the Infrastructure product portfolio roadmap, ensuring alignment with organizational objectives and market trends
Coordinate and facilitate monthly and quarterly business reviews to ensure strategic alignment and accountability
Identify and spearhead high-impact programs that enhance business growth, operational efficiency, and customer experience
Create and maintain internal and external roadmaps, they reflect current priorities and effectively communicate with key stakeholders
Identify, assess, and mitigate risks associated with program delivery, implementing proactive measures to ensure project success
Analyze complex business challenges and innovative, data-driven solutions that align with organizational goals
Develop and oversee comprehensive project plans, timelines, and resource allocations to ensure timely and successful initiative delivery
Engage stakeholders at all levels to execute initiatives that impact profit and loss (P&L)
Prepare and present insightful reports and dashboards that provide visibility into program performance and operational metrics
Optimize performance and drive efficiency by establishing repeatable processes
Optimize processes to ensure continuous improvement to drive process quality and productivity, ensuring consistency and efficiency across standards
Build and lead a high-performance team of approximately 7-10 employees focused on agile product development and strategic impact, fostering a culture of innovation and continuous learning within the Infrastructure Products & Services ecosystem
Explore and implement AI-driven and other tools and technologies to enhance program management processes, data analysis, and decision-making
Provide mentorship and guidance to team members, encouraging their development, and promoting a high-performance work environment
Execute performance management of team members, including disciplinary actions and hire/fire decisions/recommendations