Director, Technology Program Management

JLLChicago, IL
$141,500 - $173,400Remote

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are looking for a Senior Program Manager to lead complex, multi-workstream programs across our real estate portfolio. This is a senior individual contributor / leadership role for someone who thrives in ambiguous environments, can hold accountability across large cross-functional teams, and has a track record of delivering at pace in property or built environment contexts.

Requirements

  • 8+ years in program or project management, with a significant portion in real estate, property, or built environment
  • Proven track record delivering large-scale, multi-site or multi-workstream programs ($13M+ or equivalent in scope)
  • Experience working across the full asset lifecycle — development, acquisition, asset management, or disposal
  • Background managing external stakeholders and senior internal executives simultaneously
  • Strong command of program governance frameworks (MSP, PMI, or equivalent in practice)
  • Commercially literate — able to read a business case, challenge assumptions, and understand value drivers
  • Clear communicator who can translate complex program status into decisions, not updates
  • Confident running Steering Committees and presenting to C-suite or Board level
  • Comfortable with ambiguity — able to build structure where it doesn't exist
  • Holds ground on timelines and scope without damaging relationships
  • Treats risk management as a discipline, not a tick-box exercise
  • Degree in Real Estate, Property, Business, or a related discipline (or equivalent experience)
  • Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

  • PMP, Prince2 Practitioner, or MSP certification preferred

Responsibilities

  • Own end-to-end programs delivery across multiple interdependent workstreams — from scoping and planning through to completion and benefits realization.
  • Maintain program governance: risks, issues, dependencies, budgets, and reporting to senior stakeholders and executive sponsors
  • Lead and coordinate cross-functional teams including asset management, transactions, development, finance, and legal
  • Define programme structure, milestones, and success metrics; hold teams accountable to them
  • Manage relationships with external partners — developers, contractors, agents, and advisors — ensuring delivery against agreed outcomes
  • Identify and resolve blockers early; escalate with a recommendation, not just a problem
  • Produce clear, decision-ready program updates for leadership — not status reports for the sake of them
  • Drive continuous improvement in how program are structured and run

Benefits

  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
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