Director, Technology Product Management & Development

Eventus WholeHealth Careers • Chapel Hill, NC

2d • Onsite

About The Position

This role is responsible for overseeing product management and software development within the technology department. The Director will lead initiatives to understand user needs, design and implement scalable product solutions, and manage the entire product lifecycle. This includes collaborating with various departments to ensure solutions meet security, regulatory, and operational requirements, as well as establishing success metrics and driving continuous improvement.

Requirements

• Bachelor’s degree in information technology, Computer Science, Business Administration, Healthcare Informatics, Engineering, or a related field required.
• Minimum of 5 years of progressively responsible experience in product management, software development, business analysis, technology implementation, or digital product development.
• Business requirements gathering, process analysis, and solution design.
• Product strategy, roadmap development, and lifecycle management.
• Vendor evaluation, vendor management, and build-versus-buy assessments.
• Agile methodologies, user experience design, workflow analysis, and stakeholder management.
• Keyboard Use/Repetitive Hand Motion

Nice To Haves

• Certified Scrum Product Owner/Agile Product Management Certification

Responsibilities

• Meet directly with end users and business stakeholders to understand pain points and translate them into clear, well-scoped business requirements.
• Design and build scalable product solutions, workflows, interfaces, and data flows that support organizational growth and efficiency.
• Produce wireframes, workflow diagrams, or prototypes to validate design direction with stakeholders before committing development resources.
• Evaluate whether a solution is best delivered through custom in-house development or through configuration/customization of a vendor platform, and make the corresponding build recommendation.
• Build product features and configurations directly when hands-on development is the most efficient path.
• Direct and oversee internal development and external vendors to ensure solutions are delivered on time, within scope, and aligned with requirements.
• Collaborate with IT, Compliance, Operations, and business leaders to ensure technology solutions meet security, regulatory, and operational requirements.
• Establish product success metrics, monitor performance, analyze adoption trends, and drive continuous improvement initiatives following implementation.
• Maintain comprehensive documentation of product decisions, workflows, system configurations, vendor implementations, and operational procedures.
• Other related duties as assigned.
• Ensure compliance with all federal, state, and local laws, regulations, standards, guidelines, and Eventus WholeHealth policies and procedures pertaining to the job.
• Remain informed of any changes to federal, state, and local laws, regulations, standards, guidelines, and Eventus WholeHealth policies and procedures that impact the job and the company.
• Promptly report any non-compliant conduct and/or practices to Eventus WholeHealth’s Chief Compliance and Risk Officer.
• Ensure adherence to Eventus WholeHealth's Code of Ethics and Business Conduct.
• Perform the job duties with integrity and professionalism.
• Promptly report any unethical conduct and/or practices to Eventus WholeHealth’s Chief Compliance and Risk Officer.
• Strictly protect patient information in accordance with all federal and state privacy laws and Eventus WholeHealth policies and procedures.
• Promptly report any violations of federal and state privacy laws and Eventus WholeHealth policies and procedures to Eventus WholeHealth’s Chief Compliance and Risk Officer.
• Maintain accurate and complete documentation when performing the job duties.
• Ensure that all Eventus WholeHealth information, data, documentation, and records are always safeguarded and maintained confidentially.
• Participate in all assigned training.
• Complete all assigned training by the deadline for completion.
• Engage in regular risk assessments to identify potential risks and work proactively with a supervisor and Eventus WholeHealth’s Chief Compliance and Risk Officer to mitigate any identified risks.
• Promptly report any incidents (as defined in the “Incident Report Policy”) to the Chief Compliance and Risk Officer.

What This Job Offers

• Job Type: Full-time
• Career Level: Director