Director, Technology Operations

ITA International•Newport News, VA

5d•$115,000 - $135,000•Onsite

About The Position

At ITA International, we’re a tech-enabled professional services company. Headquartered in Newport News, Virginia, we leverage subject matter expertise, data analytics and technology to challenge boundaries and transform possibilities. With a global presence and a passionate team of over 200 ITAers, we’re driven by mission success for our customers, “In The Arena.” Our expertise spans Operations, Training, Engineering, Nanotechnology, Statistics, Machine Learning and Software Engineering – enabling data and tech-enabled solutions that deliver real value. Join our impactful journey at ITA International. As Theodore Roosevelt said, “The credit belongs to the man who is actually in the arena.” We’re here, standing beside our customers, ready to serve and succeed. ITA is seeking a Director, Technology Operations to join the team supporting our Headquarters location in Newport News, Virginia in the fall.

Requirements

Bachelor’s degree in Computer Science, Information Systems, or a related technical field.
10+ years of progressive experience in Information Technology, including leadership and IT management responsibilities.
Ability to manage multiple competing priorities with proven professional experience and a detailed knowledge of industry’s best practice processes.
Excellent knowledge of technical management, information analysis and of computer hardware/software systems
Hands on experience with installing, administering, and securing a broad range of enterprise systems, including email, networks, document management, endpoints, and servers.
Understanding of Cybersecurity Maturity Model Certification (CMMC) requirements and implementation timelines
Ability to manage personnel
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and to delegate them when appropriate.

Nice To Haves

Preferred candidate has Microsoft Certifications (e.g. Administrator, Security Engineer, or AI Engineer)
Active SECRET clearance preferred

Responsibilities

Evaluating, managing, and securing enterprise-wide utilization of ITA’s Microsoft 365 and Azure Cloud environments within the Government Community Cloud tenant.
Recommending enhancements to improve functionality and maximize organizational value.
Providing active, hands-on leadership and technical mentorship to the IT team. Fostering a collaborative work environment while overseeing and supporting daily IT operations.
Planning, evaluating, organizing, controlling, and securing IT and electronic data operations.
Ensuring the security of data, network access, and backup systems, including cybersecurity operations.
Managing ITA’s CMMC compliance by promoting a security-first culture that safeguards sensitive data and maintains industry standards and government requirements.
Directing the design, development, implementation, and coordination of organizational systems, policies, and procedures.
Leveraging Artificial Intelligence to enhance operations within the organization.
Identifying problematic areas within IT operations and implementing strategic solutions promptly to minimize downtime and organizational risk.
Ensures employee readiness through annual training compliance and continuous education on cybersecurity, technology, and evolving business and regulatory requirements
Assisting with development of the annual budget and ensuring the cost-effectiveness of IT assets.
Conduct regular audits of organizational systems and thoroughly assess the outcomes to identify areas where security can be enhanced.
Provide actionable recommendations based on audit findings to drive continuous improvement and ensure systems remain efficient and secure.