Director, Technology Delivery Center of Excellence/PMO

BJC HealthCare • St. Louis, MO

2d

About The Position

Leads the Technology Delivery Center of Excellence (COE) and PMO by defining and communicating the COE vision, strategy, operating model, governance, and KPIs to standardize delivery across the enterprise. Oversees enterprise program and portfolio management — including intake, prioritization, stage-gates, tooling, reporting/dashboards, and post‑implementation reviews — to ensure projects meet scope, schedule, budget, and value targets. Partners with business, technical, and executive stakeholders to align investments, shape resource and budget plans, manage cross-functional dependencies, and drive adoption and change management. Provides leadership, coaching, and capability-building for PMO and delivery teams to sustain consistent delivery practices and continuous improvement.

Requirements

• Bachelor's Degree
• 7 or more years of experience leading technology delivery, program or PMO functions

Nice To Haves

• Master's Degree
• 10 or more years of experience leading enterprise technology programs with demonstrated PMO establishment or transformation

Responsibilities

• Define and communicate the COE and PMO vision, strategy, and operating model to align technology delivery with organizational priorities
• Provide leadership, coaching, and development for PMO and delivery team members to build capability and consistent delivery practices
• Establish governance, standards, and KPIs for program and portfolio performance to drive continuous improvement
• Shape budget, staffing and resource plans in partnership with senior leaders to meet portfolio objectives
• Oversee enterprise program management activities, ensuring projects follow standardized methodologies and achieve scope, timeline, and budget targets
• Manage portfolio intake, prioritization, and stage-gate processes to optimize value delivery and risk management
• Develop and maintain delivery tooling, reporting, and dashboards to provide transparency into program status and performance
• Drive post-implementation reviews and lessons-learned processes to improve future delivery outcomes
• Partner with business unit leaders to translate strategy into prioritized initiatives and coordinate cross-functional dependencies
• Serve as a principal point of contact for executive-level reporting and decision support on portfolio trade-offs and resource allocation
• Advocate for change management and adoption practices to realize benefits from delivered solutions

Benefits

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Director