Director, Technical Project Manager

Lenovo•Morrisville, NC
•Hybrid

About The Position

Lenovo’s Cloud Service Provider (ISG, CSP) segment is looking for a Director-level Technical Program Manager to spearhead end-to-end program delivery for our Tier-1 strategic customers and global CSP accounts. You will own the entire product lifecycle—driving customer engagement, requirements alignment, product development, NPI and mass production readiness, and ultimate customer success. Serving as a cross-functional anchor, you will work closely with development, manufacturing, quality, procurement, sales and our most critical customers. Your mission: drive seamless alignment, mitigate complex risks, and guarantee on-time, on-budget, and flawless program execution. If you bring deep technical expertise in server, storage, or GPU program management, master the art of customer engagement, and thrive in a dynamic global environment, we want to hear from you.

Requirements

  • Bachelor's or Master's degree in Electrical Engineering, Computer Science, Mechanical Engineering, or related technical field.
  • 8+ years of technical program management experience in compute, storage, GPU, or cloud hardware within data center/OEM/ODM industry.
  • Direct experience managing Tier‑1 CSP or global OEM customer projects.

Nice To Haves

  • Strong expertise in NPI, E2E hardware development, DFMEA, DFS, validation, and program governance.
  • Excellent communication skills (verbal, written, presentation) with executive presence.
  • Ability to manage complex programs, lead cross-functional global teams, and deliver under tight deadlines.
  • Strong customer orientation, business acumen, problem-solving, and organizational skills.
  • Proficiency in project management tools, Power BI, Excel, and PowerPoint.

Responsibilities

  • Manage full lifecycle delivery of flagship server, storage, and GPU programs for key CSP customers.
  • Drive new business wins, program ramp, and on-time delivery to meet revenue, gross profit, and customer commitment targets.
  • Lead regular customer alignment meetings, QBR governance, and strategic engagement to strengthen partnerships.
  • Own project planning, milestone tracking, risk management, and cross-functional coordination across development, manufacturing, procurement, and sales.
  • Drive design reviews, DFMEA/DFS validation, debug closure, and quality assurance to meet customer compliance and serviceability standards.
  • Lead change control, schedule governance, issue resolution, and program status reporting.
  • Drive cross-functional teams to meet project milestones and customer requirements.
  • Establish and optimize program governance, PMO processes, design review standards, and risk mitigation frameworks.
  • Maintain project management systems for schedule, budget, bug tracking, and change control.
  • Manage project budgets, cost control, expense tracking, and cost-saving initiatives.
  • Drive NPI sample readiness, mass production (MP) readiness, Fu Pan reviews, and sustaining support.
  • Ensure high customer QBR scores, eliminate critical DFS issues, and maintain strong customer satisfaction.
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