Director, Technical Program Management, Pinner Journeys

Pinterest • San Francisco, CA

1d • Remote

About The Position

Pinterest is looking for candidates excited to be a part of an AI-first company. The Pinner Journeys & Belonging pillar is a senior pillar responsible for end-to-end Core experiences, defining the operating system for Pinterest’s most critical product and technology areas, directly impacting company-level OKRs. This role will lead an impactful team of senior TPMs and ICs responsible for cross-org, large-scope programs that connect Core, M10n, and Platforms. The ideal candidate will set a clear strategy and vision for the Pinner Journeys & Belonging function, provide thought leadership, and influence business and potential regulatory issues. They will be accountable for stitching together user journeys to create coherent, end-to-end experiences, driving alignment of resource planning, and ensuring the development of qualified successors. A key focus will be leading the emerging UX Quality agenda, integrating accessibility, inclusive product, and wellbeing into Core journeys. The role also requires adherence to Pinterest AI guidance for risk, governance, and safety-by-design, including handling sensitive data, validating AI outputs, and ensuring AI-assisted workflows meet policy and compliance expectations.

Requirements

• 10+ years of experience as a technical program manager, or related experience, leading multiple company-level programs that impact multiple company OKRs.
• 2-5+ years of management experience, with a proven ability to lead an impactful team of senior managers and ICs.
• A leader who navigates uncertain situations, provides direction and frameworks to the function, and conveys stability in evolving or uncertain times.
• Expertise in building tracking mechanisms to create an environment of accountability for the working team's progression.
• Strong ability to move the function forward through a mature decision-making process, willingly making tough trade-offs on behalf of the organization.
• A leader who fosters a culture that supports people taking well-reasoned risks in service of creating value for Pinners.
• Proven strength in engaging with executive leadership to provide strategic guidance, with polished communication skills and thought leadership.
• Demonstrated experience as a power user and extender of an A/B testing / experimentation platform (e.g., internal or external tools, homegrown experiment frameworks, etc.). This includes shaping schemas and workflows, defining launch/guardrail standards, and building automation on top of the platform (e.g., Python/SQL scripts, dashboards, anomaly/holdout reports, and launch-review summaries) so it becomes the single source of truth for “what shipped, what moved the metrics, and why.
• AI-first execution mindset: demonstrated ability to use GenAI to accelerate planning, program operations, and stakeholder communications—starting with AI drafts and applying strong judgment to validate, refine, and drive decisions.
• Workflow design, AI fluency, data & insights orientation: experience turning repeatable program work into durable, low-toil mechanisms and improving decision-making by using GenAI (e.g., strong prompting, vibe coding lightweight scripts/tools, dashboards, data analysis and leveraging agents where appropriate).
• Safety-by-design AI fluency: experience operating within AI governance expectations (risk assessment, data handling, model/output validation, auditability/traceability) and proactively identifying where AI use is not appropriate or requires additional controls.
• BS in Engineering or CS or equivalent work experience.

Responsibilities

• Lead an impactful team of senior TPMs and ICs responsible for cross-org, large-scope programs that connect Core, M10n, and Platforms.
• Set a clear strategy and vision for the Pinner Journeys & Belonging function, providing thought leadership and influencing the business and potential regulatory issues that might impact Pinterest.
• Be accountable for stitching together user journeys (Personalization, Search, Assistant, etc.) to land as coherent, end-to-end experiences, with top line metrics as the primary north-star metric for journey quality.
• Drive alignment of resource planning across multiple organizational units with strategic business objectives, engaging with executive leadership to prioritize resource needs.
• Ensure that qualified successors are identified for key functional roles, creating a culture that emphasizes constructive feedback, ongoing learning, and equitable development across the team.
• Lead the emerging UX Quality agenda across Pinner Journeys, integrating accessibility, inclusive product, and wellbeing into Core journeys as P0 responsibilities.
• Follow Pinterest AI guidance for risk, governance, and safety-by-design: appropriately handle sensitive data, validate AI-generated outputs, document assumptions/limits, and ensure AI-assisted workflows meet applicable policy/compliance expectations before broad adoption.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees