Director, Technical Program Management - Multi-Product Shopping

Expedia•Seattle, WA

37d

About The Position

Expedia Group is a global travel company that connects travelers, partners, and advertisers through its consumer brands, B2B network, and travel advertising business. The Technology Team partners with teams across Expedia Group to create innovative products, services, and tools. This Director of Technical Program Management role is part of the Multi-Product Shopping team, which is responsible for the search and shopping flows for Flights, Cars, Activities, and Packages on Brand Expedia. The role involves owning large, complex programs that align cross-functional teams and technology investments to deliver reliable, scalable improvements that elevate outcomes for travelers and the business.

Requirements

Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
10+ years of relevant professional experience in program management
5+ years of people management experience.
Extensive experience in technical program management driving large‑scale, cross‑functional initiatives across multiple engineering teams, services, or domains.
Proven ownership of complex technical programs from inception through launch and operationalization, including requirements definition, program planning, execution tracking, and risk/issue management.
Demonstrated ability to understand distributed systems, APIs, data flows, and technical architectures sufficiently to influence design decisions, manage dependencies, and drive trade‑offs with engineering leaders.
Proven track record establishing program structures, governance, and metrics for large technical portfolios, including risk management, dependency management, and stakeholder communication at the organizational level.

Nice To Haves

Demonstrated experience leading multi‑year, multi‑team technology transformations or platform programs, including migration, modernization, or large‑scale integration efforts.
Track record of improving engineering and operational outcomes at scale through program‑level mechanisms, including data‑driven decision making, metrics frameworks, and continuous improvement loops.
Experience orchestrating programs that leverage AI‑driven systems or AI/ML‑enabled components, including safely integrating and operating these capabilities to improve customer and business outcomes.
Proven ability to influence technical architecture and long‑term technology direction across organizations by facilitating design decisions, aligning roadmaps, and resolving cross‑team technical conflicts.
Familiarity with AI‑driven systems, tools, or workflows and applying AI/ML concepts to real world products, with specific experience guiding teams on responsible use, quality, and measurable impact of AI capabilities within complex programs.

Responsibilities

Define, drive, and continuously refine the technical program strategy and roadmap for complex, multi-team initiatives, aligning outcomes with Expedia Group’s business and technology objectives.
Lead end-to-end delivery of large-scale, multi-team initiatives by creating and managing integrated technical program plans, identifying and mitigating risks and dependencies, and ensuring high-quality, timely outcomes.
Partner closely with engineering, product, and architecture leaders to translate business objectives into clear technical requirements, system integration plans, and API/data contract agreements across domains.
Establish and scale best-in-class technical program management practices, including standardized processes, tooling, and metrics for execution excellence, operational readiness, and continuous improvement.
Build, lead, and mentor a high-performing team of Technical Program Managers, fostering domain fungibility, strong technical aptitude, and deep collaboration across multiple product and platform areas.
Champion the use of data, analytics, and AI/ML-enabled tools to plan, execute, and optimize delivery workflows, including familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products, and safely integrates and operates AI/ML‑enabled solutions that improve outcomes.