Director, Technical Product Management

DIRECTV•California-Virtual1, CA

2d•$209,922 - $244,036•Hybrid

About The Position

DIRECTV, LLC is seeking a Director, Technical Product Management in El Segundo, CA, with potential for remote work across the U.S. This role involves developing and executing the product vision and roadmap for all billing and payment systems, including invoicing, subscriptions, taxes, pricing models, payment gateways, and reconciliation. The position requires leading, mentoring, and growing a team of Technical Product Managers and Release Train Engineers. Key responsibilities include driving strategic initiatives like payment gateway expansion and payment flow optimization, partnering with IT and Finance for scalable and secure systems, and collaborating with finance and compliance teams to ensure billing accuracy, tax compliance, and regulatory adherence. The role also involves serving as a subject matter expert, driving innovation in payment technology, establishing best practices for Agile delivery, and guiding the team in transforming business requirements into product epics and user stories. The Director will act as a liaison between technical and non-technical stakeholders, establish metrics for continuous improvement, design monitoring frameworks, and collaborate with architects and engineering teams on system architecture. A strong technical acumen is essential for driving software architecture-level decisions and feature definitions, with an understanding of regulatory frameworks like PCI-DSS and SOX. The role utilizes Scaled Agile Framework (SAFe) principles for planning and execution of enterprise financial and digital systems, overseeing product strategy, and collaborating deeply with various teams to ensure secure, scalable, and compliant systems. This position supervises four employees.

Requirements

Bachelor’s degree, or foreign equivalent degree in Computer Science, Computer Engineering, or Electronic Engineering
Five (5) years of progressive, post-baccalaureate experience in the job offered or five (5) years of progressive, post-baccalaureate experience in a related occupation leading digital and billing platforms
Using strong technical acumen with the ability to engage deeply with IT and Finance teams to drive software architecture-level decisions and feature/user story definitions
Utilizing an understanding of regulatory frameworks including PCI-DSS and SOX
Leading Agile product teams and applying principles of the Scaled Agile Framework (SAFe) to plan, execute, and deliver complex enterprise financial and digital systems
Overseeing product strategy with business goals and technical execution, leading architecture, and software development teams
Collaborating deeply with IT, Billing, Finance, and Compliance teams to drive architecture-level decisions, define technical requirements, and ensure delivery of secure, scalable, and compliant digital and billing systems

Responsibilities

Develop and execute the product vision and roadmap for all billing and payment systems, including invoicing, subscriptions, taxes, pricing models, payment gateways, and reconciliation.
Lead, mentor, and grow a team of Technical Product Managers and Release Train Engineers focused on billing and payments.
Drive strategic initiatives such as payment gateway expansion, dealer payment transformation and overall payment flow optimization.
Partner closely with IT and Finance teams to ensure delivery of scalable, secure, and resilient systems aligned with business objectives.
Collaborate with finance and compliance teams to ensure billing accuracy, tax compliance (e.g., VAT/GST), audit readiness, and regulatory adherence.
Serve as a subject matter expert and internal evangelist for all billing and payments related initiatives.
Drive continuous innovation in payment technology, exploring emerging trends such as digital wallets, instant payments, and AI-driven reconciliation.
Establish best practices for Agile delivery, including sprint planning, backlog prioritization, and cross-functional alignment across IT, Finance, and Compliance teams.
Guide the team in transforming business requirements into well-defined product epics, features, and user stories, ensuring technical feasibility and alignment with enterprise architecture.
Serve as a bridge between technical and non-technical stakeholders, effectively translating business goals into actionable product outcomes.
Establish metrics and KPIs for accuracy, payment success rates, refund handling, and reconciliation cycles, ensuring continuous improvement.
Design and implement monitoring and alerting frameworks for payment operations to proactively detect and resolve system anomalies.
Collaborate with solution architects and engineering teams to define system architecture, data flows, and integration frameworks that support high transaction volumes and complex pricing logic.
Drive decisions on technology modernization — e.g., microservices-based billing architecture, cloud-native scalability, and API-first payment integration especially in the Mulesoft based architecture.
Lead digital and billing platforms.
Use strong technical acumen with the ability to engage deeply with IT and Finance teams to drive software architecture-level decisions and feature/user story definitions.
Utilize an understanding of regulatory frameworks including PCI-DSS and SOX.
Lead Agile product teams and applying principles of the Scaled Agile Framework (SAFe) to plan, execute, and deliver complex enterprise financial and digital systems.
Oversee product strategy with business goals and technical execution, leading architecture, and software development teams.
Collaborate deeply with IT, Billing, Finance, and Compliance teams to drive architecture-level decisions, define technical requirements, and ensure delivery of secure, scalable, and compliant digital and billing systems.