Director, TechEx, Software Engineering

West Monroe•Chicago, IL

8h•$200,000 - $250,000

About The Position

As a Director in West Monroe’s Technology & Experience Practice Software discipline, you will help clients turn AI opportunities into practical engineering solutions. You will build client relationships, shape new opportunities, and lead teams delivering custom software, AI-enabled applications, platform integration, legacy modernization, and engineering transformation. You will help clients move from AI experimentation to production by aligning business needs with architecture, data, integration, security, governance, and delivery plans. The role’s primary responsibility is business development: winning new clients, growing existing relationships, and partnering with industry teams to generate opportunities across the practice. You will focus on software engineering, modernization, and applying AI to technology solutions and delivery. You will also own client relationships, lead engagements, ensure strong delivery outcomes and client satisfaction, and help grow engineering and AI capabilities. As a Director, you will lead business development, client engagements, and practice development. This includes developing executive relationships, identifying and closing opportunities, advising clients on AI and software engineering strategies, overseeing delivery, and developing offerings, delivery methods, and talent. The role contributes to West Monroe’s fast-growing, entrepreneurial environment.

Requirements

12+ years of experience in a high-growth, team-based, client-facing digital or business and technology consulting firm, including direct experience selling and delivering software engineering, custom software development, modernization, or AI-related services to executive-level buyers.
Strong experience in software engineering and technology delivery, such as custom application development, cloud-native architecture, platform integration, legacy modernization, or engineering transformation.
Experience helping clients identify, shape, or deliver AI opportunities connected to software, applications, platforms, or engineering workflows.
Ability to connect business objectives to AI and software engineering strategies, technical architecture, delivery plans, and measurable outcomes.
Familiarity with generative AI, AI-enabled applications, intelligent agents, and the technical considerations for moving AI solutions into production, such as data readiness, integration, security, evaluation, governance, and monitoring.
Experience with modern software development practices, including agile delivery, DevOps, cloud platforms, quality engineering, and application architecture.
Familiarity with applying AI to software development workflows and the opportunities, risks, and governance considerations involved.
Experience measuring and improving software delivery and engineering effectiveness using frameworks and metrics such as DORA, SPACE, or comparable approaches.
Demonstrated experience selling to Fortune 1000, enterprise, and upper mid-market clients, with a record of closing multiple multi-million-dollar deals each year.
Demonstrated success hunting, growing, and closing large software engineering, modernization, or AI-related opportunities using onshore and nearshore delivery models.
Expertise in sales strategy, business development, pricing, account management, sales operations, sales enablement, and bringing new services to market.
Ability to combine technical experience with strong management and leadership skills, including client relationship management, business case development, and engineering delivery leadership.
Experience selling software engineering or technology services in one or more of these industries: Healthcare, Financial Services, Energy & Utilities, High-Tech and Software, Life Sciences, Private Equity, Consumer & Industrial Products, and Insurance.
Ability to work independently and collaboratively to coordinate and drive sales processes.

Responsibilities

Lead and collaborate with industry segment teams and key accounts on account planning and growth.
Use relationships with technology, engineering, and AI executives to secure executive introductions and generate new business.
Identify opportunities where software engineering, modernization, and AI can address client priorities; shape solutions, develop proposals and SOWs, apply onshore and nearshore delivery models, build client relationships, and close deals.
Help clients define practical paths from AI strategy and experimentation to production solutions, including AI-enabled applications, intelligent agents, and AI-supported engineering workflows.
Develop go-to-market messaging and sales materials explaining West Monroe’s use of AI in software engineering and modernization engagements.
Create work plans, pricing estimates, and risk assessments for potential engagements, including plans addressing data, architecture, integration, security, governance, and adoption.
Contribute thought leadership on AI-enabled software engineering, application modernization, and responsible AI delivery.
Attend networking events and build relationships across the local professional and affiliate community.
Identify revenue-generating partnerships for software engineering and AI capabilities and work with the partnerships team to develop those relationships and pursue opportunities.
Advise senior client executives on applying AI to business and technology challenges, connecting strategic goals to feasible software solutions and delivery plans.
Lead teams that design, architect, and deliver custom software, AI-enabled applications, intelligent agents, and modernized platforms.
Help clients identify and prioritize AI use cases, assess technical readiness, and determine the data, architecture, integration, and operating model required for production.
Guide modernization efforts that make applications and platforms more scalable, secure, adaptable, and ready to support AI capabilities.
Lead client engagements and take overall accountability for successful delivery, demonstrating executive presence with senior client stakeholders.
Provide quality assurance and hold regular executive check-ins to confirm engagements are delivering and communicating value.
Work with program and project leaders to establish processes and technology that improve business outcomes and efficiency across business and technical functions.
Lead multidisciplinary teams in translating business objectives into software engineering strategies, architectures, and delivery plans.
Help clients incorporate AI into the software development lifecycle, including appropriate uses for coding, testing, documentation, and developer productivity.
Address responsible implementation throughout delivery, including security, privacy, governance, model evaluation, human oversight, and ongoing monitoring.
Identify, develop, and apply reusable accelerators addressing industry-specific software engineering, modernization, and AI challenges.
Collaborate with national Technology & Experience leaders and colleagues across industry and functional practices to develop and deliver software engineering, modernization, and AI offerings.
Strengthen delivery capabilities for AI-enabled engineering, including reusable architectures, accelerators, delivery methods, and onshore and nearshore approaches.
Help teams build skills and practices to deliver AI-enabled software responsibly, from discovery and architecture through development, launch, and ongoing improvement.
Support engineering talent development and contribute to a culture of technical excellence, collaboration, and continuous improvement.