Director - Tech Architecture & Engineering
About The Position
At Blue Cross Blue Shield Global Solutions (BCBS Global Solutions), we make it easy for people and organizations to access and pay for healthcare abroad. By combining digital innovation with human-centered care, we go above and beyond for our customers and deliver an international healthcare experience that’s simple, efficient, and human. Whether our customers live, work, travel or study abroad, we give them the confidence and peace of mind to embrace every journey and say “yes” to new possibilities. We are looking for a technology leader skilled at solving complex challenges, guiding high-performing teams and bringing innovative ideas to life. This role is energized by architecting modern systems, elevating engineering practices and building technology that opens doors to simplified, connected healthcare for people living, working or traveling around the world. The ideal candidate knows what it takes to lead at the intersection of software engineering, enterprise architecture and emerging technology. They are excited about partnering with stakeholders across the business to enhance performance, modernize systems, strengthen security and deliver exceptional customer and employee experiences. The candidate's superpower is seeing the big picture and diving into the details, leading with curiosity, collaboration and a commitment to continuous improvement.
Requirements
- Degree in Computer Sciences or Computer Information Systems
- Proven experience with web services, API management, SQL, Oracle databases and BizTalk.
- 10+ years in insurance, finance, or comparable fields, with proven expertise in navigating and leading within heavily regulated industries.
- 5+ years of leadership experience.
- Thrive in a hybrid work environment and live within a commutable distance of our King of Prussia office.
Nice To Haves
- Experience in the international private medical insurance (IPMI) or travel insurance industry.
Responsibilities
- Set direction and provide hands-on leadership across system and software architecture, including services, applications and databases.
- Ensure high-quality technical documentation and project artifacts.
- Lead the evaluation, selection and implementation of new technologies, systems and solutions.
- Promote innovation and continuous improvement by identifying and leveraging emerging technologies (e.g., AI, machine learning).
- Oversee secure software development and release management processes, including code reviews, comprehensive testing and resource allocation across multiple product platforms.
- Evaluate and continuously monitor the application portfolio to identify opportunities for improvement, modernization and transformation.
- Provide ongoing management of business applications including BizTalk, SQL and Oracle databases, Salesforce, web services/API management, .NET solutions, and EDI/FTP integrations.
- Ensure timely issue resolution to minimize disruption to business operations.
- Build and maintain strong, collaborative relationships with stakeholders, business leaders, and key technology partners to support enterprise priorities.
- Foster a culture of teamwork, proactive communication and shared accountability across engineering, architecture and QA teams.
- Lead a team of high performers by setting clear goals, providing coaching and feedback, and supporting employee development through regular evaluations and growth opportunities.
Benefits
- Competitive base pay + annual bonus
- Competitive medical plans
- Telemedicine available
- Paid parental leave
- Employee assistance and wellness support 24/7
- Free international healthcare coverage
- Hybrid work model
- Work abroad arrangements available
- Generous PTO accrual program with carry-over option
- 9 paid holidays in addition to one floating holiday and one volunteer day
- Tuition reimbursement
- Career/Learning and development opportunities
- 401(k) with generous company match
- Pet insurance offerings
- Identify theft and legal coverages available
- Emphasis on well-being (Virtual well-being platform, monthly mindfulness events, and giveaways)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
Associate degree
