Director, Team Member (Employee) Relations

Dine Brands Global • Pasadena, CA

13d • Hybrid

About The Position

The Director, Team Member (Employee) Relations serves as the lead employee relations partner and strategic HR advisor for designated business groups, providing expert guidance on workplace investigations, conflict resolution, performance management, policy interpretation, and risk mitigation. The role partners closely with leaders to translate business objectives into people strategies, lead organizational change, support talent and succession planning, and strengthen leadership capability. It also serves as the primary HR business partner for designated client groups and reports to the Executive Director, Talent & HR Business Partners.

The position is based in a hybrid work environment. The target base salary range is $165,000–$180,000, depending on experience. Dine Brands Global operates and supports restaurants under the Applebee’s, IHOP, and Fuzzy’s Taco Shop brands and states that its three brands comprised more than 3,500 restaurants across 20 international markets as of December 28, 2025.

Requirements

• At least 10 years of progressive HR experience, with a strong focus on employee relations and workplace investigations.
• Experience conducting sensitive, confidential investigations and deep knowledge of federal and California employment law frameworks.
• Broad functional exposure to talent management and succession planning, leadership and organizational development, change management, employee relations and engagement, and recognition.
• Outstanding interpersonal and leadership skills, with a record of advising senior leaders through change and growth.
• Expertise in building consensus and positively influencing project outcomes and continuous improvement initiatives.
• Strong business acumen and ability to contribute to business planning and execution.
• Ability to contribute to a collaborative, productive work environment, interact with team members at all organizational levels, and foster an enterprise culture that discourages siloed mindsets.
• Prioritizes acquiring and developing talent and understands its role in successful business strategy.
• Bachelor of Science degree in business or human resource management.

Nice To Haves

• Prior experience in the restaurant, retail, or hospitality industries is preferred; franchise experience is a plus.
• Master’s degree in Human Resource Management or a related field preferred.

Responsibilities

• Translate business strategy into people strategies that leverage organizational strengths and values and drive culture change for high performance and accountability.
• Advise business leaders on strategic HR matters and employee relations, including workforce challenges, organizational effectiveness, and risk mitigation.
• Lead complex employee relations matters, including investigations, policy interpretation, conflict resolution, performance management, workplace concerns, and corrective action, ensuring consistency, fairness, and legal compliance.
• Coach leaders on employee relations practices, performance management, difficult conversations, and documentation.
• Lead talent review, succession planning, and organizational development processes aligned with performance, talent development, and business objectives.
• Drive enterprise improvements in HR programs, policies, and processes to improve consistency, compliance, efficiency, and organizational effectiveness.
• Manage employee relations programs and cases to ensure equitable treatment, policy adherence, regulatory compliance, and alignment with company values while minimizing legal and reputational risk.

What This Job Offers

• Job Type: Full-time
• Career Level: Director