GCS Director, Team Lead Budget & Congress Ops

PfizerNew York City, NY
Hybrid

About The Position

Global Commercial Strategy (GCS): Director, Team Lead, Operations & Congress Why Patients Need You Everything we do, every day, is driven by an unwavering commitment to the patients, healthcare providers, and customers who depend on us. In Global Commercial Strategy (GCS), we translate the science of R&D into value for patients and Pfizer — from early development through launch, growth, and LOE lifecycle. GCS serves as the strategic engine and commercial voice across the asset lifecycle — shaping asset positioning and evidence generation, leading global launches, and driving sustained access and brand performance through market and payer insights, broad access, & commercial rigor. We take pride in shaping how innovative medicines reach the people who need them most, and ensuring they are accessible, understood, and valued across every market. Our success is anchored in the following Pfizer Blueprint values: Science, Technology, Transformation and Colleagues. Whether you are defining strategy, managing brands at different lifecycle, or building the capabilities that power our commercial engine, your work directly shapes patient outcomes and the long-term success of Pfizer's portfolio. Role Summary: The Director, Team Lead, Ops & Congress serves as an operational and strategic leader within the Global Commercial Strategy (GCS) Strategic Projects function, reporting to the Senior Director, Portfolio Marketing & Operations Lead. This role is responsible for leading a team of ~8 colleagues across business operations and congress functions, ensuring the efficiency and effectiveness of day-to-day operations in support of the GCS Lead and GCS Leadership Team (GCS LT). The Director will own Global Congress strategy and vendor management, drive operational excellence across the portfolio, and provide hands-on team leadership across budget, ops and congress workstreams.

Requirements

  • Bachelor's degree required; MBA or advanced degree preferred
  • 8+ years of experience in pharmaceutical marketing, commercial operations, or related field
  • Demonstrated experience managing teams and leading cross-functional initiatives in a matrix environment
  • Experience with budget management and financial planning processes
  • Strong project management and organizational skills with the ability to manage multiple priorities under deadline

Nice To Haves

  • Experience in OPEX planning, phasing and management
  • Experience in global congress strategy, planning, and vendor management
  • Prior experience in business operations supporting a senior leader or leadership team
  • Strong influencing and stakeholder management skills; ability to drive alignment without direct authority
  • Excellent verbal and written communication skills, including executive-level presentation development
  • Demonstrated analytical and problem-solving skills with strong business acumen; driving process improvement
  • Discretion and trustworthiness in handling confidential information
  • Culture role model who leads with accountability and straight talk

Responsibilities

  • Serve as Team Lead for the GCS Operations & Congress team (~8 colleagues), including Budget Specialists and Global Congress Strategy resources
  • Provide coaching, direction, and prioritization to direct reports and matrix colleagues to ensure delivery against team goals
  • Foster a high-performing, collaborative team culture aligned with Pfizer Values (Excellence, Courage, Equity & Joy)
  • Lead Global Congress strategy, serving as the primary GCS point of contact for congress planning and execution
  • Own global congress vendor management (e.g., SPIRO), driving vendor accountability and impactful outcomes in close partnership with GCS Brand Teams, Procurement and the Medical Congress Implementation Lead
  • Set congress priorities, budget allocations, and KPIs; evaluate and report on congress ROI and effectiveness
  • Oversee GCS budget management in partnership with the Sr. Director and Finance, including monthly budget and LE submissions, adjustments, and tracking
  • Supervise Budget Coordinators responsible for PO creation, tracking, invoicing, and asset-level budget management across brand teams
  • Provide routine budget roll-ups and flag opportunities for synergy or reallocation throughout the year

Benefits

  • 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
  • Paid vacation, holiday and personal days
  • Paid caregiver/parental and medical leave
  • Health benefits to include medical, prescription drug, dental and vision coverage
  • Relocation assistance may be available based on business needs and/or eligibility
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