Director, TDS U.S. Operational Risk Management & Regulatory Change

TD Bank•New York, NY

4d•Onsite

About The Position

The Director, TDS U.S. Operational Risk Management & Regulatory Change is responsible for leading regulatory change initiatives, strategic risk management programs, and operational risk transformation activities across TD Securities U.S. This is achieved through oversight of regulatory-driven enhancements, coordination of remediation initiatives, implementation of risk management capabilities, partnership with enterprise and U.S. stakeholders, and integration of specialist non-financial risk perspectives to strengthen operational risk management practices, governance, and regulatory readiness. TDS U.S. Operational Risk Management (ORM) provides independent oversight and challenge of operational and non-financial risks across TD Securities U.S. As part of the second line of defense, the team supports the effective implementation of TD's Enterprise Risk Framework and associated risk management programs while promoting strong governance, risk transparency, and regulatory compliance. The team works closely with business, risk, compliance, audit, and corporate function partners across TD Securities, CUSO, TDGUS, and Enterprise Risk Management to support the ongoing enhancement of risk management capabilities, governance frameworks, and regulatory readiness. The Director, TDS U.S. Operational Risk Management, Regulatory Change & Transformation plays a critical leadership role within TDS U.S. Operational Risk Management, reporting to the Head of TDS U.S. Operational Risk Management. The position is responsible for leading large-scale regulatory, governance, and operational risk management initiatives impacting TD Securities U.S. The role serves as a key liaison across businesses, risk functions, enterprise partners, and specialist non-financial risk teams to support implementation of regulatory expectations, remediation commitments, operational risk transformation activities, and enterprise risk integration initiatives. The successful candidate will lead complex cross-functional programs, provide strategic risk management leadership, coordinate engagement with enterprise and CUSO risk stakeholders, and support the ongoing maturation of operational and non-financial risk management capabilities across TDS U.S. This position will appeal to an individual who thrives in a dynamic environment, enjoys leading large-scale initiatives, and seeks broad exposure to senior leadership, regulatory matters, enterprise risk programs, and strategic risk management activities.

Requirements

Undergraduate degree in Business, Finance, Risk Management, or related discipline.
12+ years of experience in Operational Risk Management, Enterprise Risk Management, Regulatory Change, Risk Consulting, Internal Audit, or related discipline.
Experience within a GSIB, broker-dealer, investment bank, or other large complex financial institution with significant U.S. wholesale banking and/or capital markets operations.
Strong understanding of operational and non-financial risk management practices within U.S. wholesale banking, trading, markets, investment banking, prime services, and/or broker-dealer environments.
Demonstrated experience leading complex transformation, remediation, or strategic regulatory initiatives.
Experience coordinating cross-functional initiatives involving multiple stakeholders across risk disciplines and business functions.
Strong executive communication and stakeholder management skills.
Experience supporting Federal Reserve, OCC, SEC, FINRA, or other regulatory activities.
Graduate Degree preferred or progressive work experience
7 - 10 years related analytical experience
Develops and maintains comprehensive knowledge of TD and business unit objectives and strategic goals in order to deliver the most effective solutions to customers, aligned with TD Bank's Risk Appetite
Considers the impact of decisions on the well-being of TD Bank, its customers, its employees and stakeholders
Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity
Leads, coaches and models quality service delivery at every interaction
Knows the business from the ground up and customer in
Sets appropriate context for the business unit/function to enable optimal performance and alignment to strategy
Establishes goals and objectives for the business unit/function in alignment with TD and business unit strategy
Ensures those goals and objectives are consistently communicated
Advances and sustains TD's leadership development and employee experience agenda, aligning people planning at all levels to business priorities and building TDs performance and development culture and a unique, differentiated employee experience
Supports the development and performance of the team by sharing knowledge and expertise
Builds capabilities, creates and executes comprehensive plans to acquire, develops and retains diverse teams with the skills and experience necessary to realize on current and future business strategies
Leads and develops a highly effective team of leaders/experts by ensuring effective and on-going performance management and development practices are in place
Provides role model behaviors consistent with TD's leadership profile, customer and employee experience agendas and risk and control culture
Creates an extraordinary place to work - advance and sustain a unique, inclusive culture that reflects TD's diversity agenda, and creates an extraordinary employee experience
Contributes to a positive, ethical and respectful working environment and communicate openly with others

Nice To Haves

Graduate degree (MBA, Master's, JD, or equivalent advanced degree) strongly preferred.
Consulting experience strongly preferred.

Responsibilities

Lead implementation of regulatory commitments and remediation activities impacting TDS U.S.
Coordinate regulatory change initiatives across businesses, risk functions, and corporate partners.
Assess the impact of emerging regulatory developments on TDS U.S. operational risk programs.
Support regulatory examinations and related regulatory engagement activities.
Monitor execution and sustainability of regulatory remediation plans.
Lead large-scale operational risk and governance enhancement initiatives.
Drive implementation of new risk management capabilities, methodologies, and oversight processes.
Support development and execution of the TDS U.S. ORM strategic roadmap.
Coordinate cross-functional initiatives involving business, risk, compliance, legal, audit, and corporate partners.
Identify opportunities to enhance risk management effectiveness and governance maturity.
Support the Head of TDS U.S. Operational Risk Management in maintaining strong partnerships across enterprise and specialist risk teams.
Serve as a primary coordination point between TDS U.S. Operational Risk Management and enterprise/CUSO Non-Financial Risk teams, including Technology Risk, Cyber Risk, Data Risk, Fraud Risk, Third Party Risk, and other specialist risk functions.
Coordinate incorporation of specialist risk perspectives into TDS U.S. risk profiles, risk assessments, governance reporting, risk appetite activities, and regulatory deliverables.
Support alignment of TDS U.S. risk management activities with enterprise risk programs and evolving non-financial risk requirements.
Facilitate effective collaboration across TDS U.S., TDGUS, Enterprise Risk Management, and specialist risk stakeholders.
Partner with the Head of TDS U.S. Operational Risk Management to establish effective operating routines, governance processes, prioritization mechanisms, and portfolio management practices across the team.
Coordinate delivery of key ORM strategic initiatives, regulatory commitments, and governance activities across TDS U.S.
Monitor key milestones, dependencies, risks, and commitments across ORM programs and initiatives.
Lead development and coordination of regulatory presentations, examination materials, executive updates, and management reporting related to regulatory commitments and operational risk initiatives.
Support executive, management committee, and regulatory reporting on key risk management, governance, and change initiatives.
Represent TDS U.S. ORM in governance forums and enterprise working groups.
Provide advice and challenge to senior stakeholders on operational risk matters.
Partner closely with Enterprise Risk, Compliance, Legal, Internal Audit, and business leadership teams.
Support development of risk management capabilities across TDS U.S.