Director, Talent Operations

Amplify

8d•Remote

About The Position

The Director of Talent Operations serves as the lead architect of Amplify’s hiring infrastructure and the programmatic engine behind our New Hire Journey. You build and maintain the complex backend ecosystem of vendor partnerships, technical automations, and operational workflows that allow our recruiters to move at light speed. As the leader of a multidisciplinary behind-the-scenes team, you ensure the hiring engine is scalable, data is beyond reproach, and onboarding runs smoothly. You are the primary driver of operational excellence and change management, ensuring tools and programs are optimized for the Talent Acquisition & Onboarding organization.

Requirements

8+ years in Talent/People Operations
At least 4 years of experience leading and developing multidisciplinary teams.
Bachelor’s degree in a business-related field (HR, Finance, etc.).
Proven track record managing vendor portfolios and complex staffing ecosystems.
Expert-level experience overseeing high-tier ATS platforms and HRIS integrations, including leading global, large-scale software implementations.
Strong quantitative skills with mastery of Microsoft Excel for complex financial modeling (e.g., VLOOKUPs, pivot tables) and the ability to communicate complex data insights clearly.

Nice To Haves

Systems thinker: Sees the big picture of how a single data field in an ATS affects a new hire’s hardware arrival weeks later.
Change agent: Can lead the rollout of new TA technologies and process shifts, ensuring hiring managers and recruiters are enabled and bought into the process.
Technical expert: Advanced experience in configuring platforms like Ashby for technical automation, process standardization, and global scale.
Influential communicator: Expert at navigating organizational friction and can persuade skeptical stakeholders through data and clear communication.
Effective business owner: Can manage executive-level vendor relationships and partner with Procurement to maximize total ROI on the talent tech stack.

Responsibilities

Serve as the lead architect of Amplify’s hiring infrastructure.
Act as the programmatic engine behind our New Hire Journey.
Build and maintain the complex backend ecosystem of vendor partnerships, technical automations, and operational workflows.
Ensure the hiring engine is scalable, data is beyond reproach, and onboarding runs smoothly.
Drive operational excellence and change management.
Optimize tools and programs for the Talent Acquisition & Onboarding organization.
Architect and refine the end-to-end talent lifecycle to eliminate bottlenecks and improve efficiency.
Execute a flawless Signed-to-Start transition, ensuring that Day 1 is never delayed by operational oversights.
Manage specialized managers (PgMs, Ops Managers, and RC Leads) and delegate while maintaining high standards.
Lead the rollout of new TA technologies and process shifts, ensuring hiring managers and recruiters are enabled and bought into the process.
Manage executive-level vendor relationships and partner with Procurement to maximize total ROI on the talent tech stack.