Director, Talent Acquisition

BMC Software•Boston, MA

22d•$122,000 - $177,000

About The Position

The Director of Talent Acquisition oversees full life-cycle recruitment within the Talent Acquisition Department and serves as a strategic recruitment resource. This organizational leader plans, develops, executes, and directs strategies, processes, and programs to support talent acquisition and retention. The Director anticipates hiring needs, leverages recruiting resources, identifies candidates suited to staffing requirements, and partners with senior leadership and HR business partners to align recruitment and sourcing strategies with hospital objectives. The role manages the Staffing Department’s daily operations, recruiting budget, and a team of 10 recruiters and other staffing-area employees. It leads recruitment strategy and operations, advises on workforce needs and staffing challenges, oversees relationships with search firms and placement agencies, manages high-level searches, and supports recruitment-related projects. The Director also collaborates with HRIS on compliance and statistical reporting, analyzes HR data, and contributes to diversity recruitment and retention programs. The position is full-time.

Requirements

Bachelor’s degree required.
5–10 years of full life-cycle recruiting experience.
At least 5 years of management or supervisory experience.
Proven success developing and executing recruiting strategies to attract and retain top talent.
Ability to collaborate effectively with peers and managers at all levels and with external customers.
Ability to manage multiple tasks and persuade and influence decision-makers.
Team-oriented approach, enthusiasm, good judgment, and effective problem-solving ability.
Ability to motivate and evaluate staff.
Knowledge of recruitment processes and best-practice sourcing.
Experience working with search firms, temporary agencies, outside consultants, professional and community organizations, and educational institutions.
Strong knowledge of applicable federal and state employment laws.
Knowledge of diversity, equity, and inclusion best practices.
Excellent interpersonal and written and verbal communication skills with peers and managers at all levels.
High energy and ability to manage multiple projects alongside daily operations.
Strong computer skills, including expertise with MS Excel, PowerPoint, and Project.
Significant experience with applicant tracking systems and HRIS systems; Workday preferred.

Nice To Haves

Previous experience in a unionized environment.
Solid understanding of employment, employee relations, and critical HR issues.
Experience with Workday applicant tracking and HRIS systems.

Responsibilities

Manage the daily operations of the Staffing Department.
Lead, direct, train, coach, and develop the Talent Acquisition team and related staffing personnel.
Establish and maintain BMC-wide recruitment policies and procedures, and communicate and train managers on them.
Collaborate across and outside HR to implement recruitment, sourcing, and retention strategies.
Work with managers and employees to resolve recruitment and staffing issues and develop solutions with the Staffing team.
Assess workforce needs with BMC management and develop recruitment strategies and tactics with recruiters.
Provide leadership and subject matter expertise when staffing obstacles arise.
Train new Talent Acquisition Partners and Human Resources Assistants, and coordinate introductory meetings with divisional directors and Employment and Employee Relations staff.
Assist with training on the Workday recruitment module for Talent Acquisition staff.
Monitor trends in talent acquisition and identify technologies, practices, and processes that can improve recruitment.
Ensure BMC’s workforce brand is accurately represented to attract a highly qualified and diverse workforce.
Develop strategic recruiting plans aligned with company goals and business needs, and advise hiring managers on hiring and development.
Evaluate and reassign recruiting resources as needed to meet strategic recruitment needs.
Gather and share competitive intelligence on national, state, and local market trends and best practices.
Train staff and hiring managers to support a high-performing and motivated workforce.
Respond to employment-related questions and concerns from managers and employees, and work with recruiters on solutions.
Lead recruiting projects, including workforce expansions, external partnerships, and efforts addressing public health needs.
Report to the BMC executive team on recruitment performance and trends and identify opportunities to improve delivery.
Manage relationships with search firms and contingent temporary and permanent placement agencies.
Manage high-level searches, including search-firm evaluation and selection, strategy development with senior leaders, and administration and advice throughout the search.
Work with Legal and Budget on existing vendor contracts, assess vendor performance and contract compliance, review other vendor proposals, and train managers on vendor contracts.
Collaborate with HRIS to produce compliance and statistical reports, including weekly, monthly, and quarterly time-to-fill, EEO, applicant, and vacancy reports using Workday.
Analyze HR data and provide solutions to HR senior management.
Manage client expectations, difficult prioritization decisions, and adoption of HR policies and programs.
Coordinate compliance for new hires with Occupational & Environmental Medicine.
Help develop and implement diversity recruitment and retention programs and workforce diversity reporting.
Provide management with strategic recommendations on HR policies and procedures.
Use Boston Medical Center’s values to guide decisions and support the hospital mission; follow infection-control and safety procedures; perform other assigned duties.