Director, Talent Acquisition

Boston Medical Center•Boston, MA

21d

About The Position

The Director of Talent Acquisition leads the full life-cycle recruitment function and staffing operations, setting and executing strategies, processes, and programs to attract and retain talent. The role anticipates hiring needs, directs sourcing efforts, aligns recruitment with hospital business objectives, manages the recruiting budget, and oversees a team of 10 recruiters and other staffing-area employees. The Director partners with senior leadership, HR business partners, hiring managers, and external organizations, and maintains knowledge of recruitment trends and practices. The Director also manages high-level searches and vendor relationships, supports recruitment training and the Workday recruitment module, oversees reporting and analysis, and leads projects addressing workforce needs. The position contributes to diversity recruitment and retention programs, advises management on HR policies and procedures, and supports Boston Medical Center’s mission, values, and established safety procedures.

Requirements

Bachelor’s degree required.
5–10 years of full life-cycle recruiting experience.
At least 5 years of management or supervisory experience.
Proven success developing and executing recruiting strategies to attract and retain talent.
Ability to collaborate effectively with peers and managers at all levels and with external customers.
Ability to manage multiple tasks and persuade and influence decision-makers.
Strong judgment, problem-solving ability, enthusiasm, and teamwork skills.
Ability to motivate and evaluate staff.
Knowledge of recruitment processes and sourcing best practices.
Experience working with search firms, temporary agencies, outside consultants, professional and community organizations, and educational institutions.
Strong knowledge of applicable federal and state employment laws.
Knowledge of diversity, equity, and inclusion best practices.
Excellent interpersonal and written and verbal communication skills.
High energy and ability to manage multiple projects alongside daily operations.
Strong computer skills, including MS Excel, PowerPoint, and Project.
Significant experience with applicant tracking systems and HRIS systems; Workday is preferred.

Nice To Haves

Previous experience in a unionized environment.
Solid understanding of employment, employee relations, and critical HR issues.
Experience with Workday applicant tracking and HRIS systems.

Responsibilities

Manage the daily operations of the Staffing Department.
Lead, direct, train, coach, and develop the Talent Acquisition team and other staffing employees.
Establish and maintain BMC-wide recruitment policies and procedures, and communicate and train managers on them.
Collaborate with HR and other groups to implement recruitment, sourcing, and retention strategies.
Partner with management and recruiters to assess departmental workforce needs and develop strategies to meet them.
Provide recruitment expertise and leadership when staffing issues or obstacles arise.
Train new Talent Acquisition Partners and Human Resources Assistants, and coordinate introductory meetings with divisional directors and Employment and Employee Relations staff.
Assist with training on the Workday recruitment module.
Monitor recruitment trends and identify technologies, practices, and processes that can improve recruitment.
Develop strategic recruiting plans aligned with company goals and business needs, and advise hiring managers on hiring and development.
Evaluate, request, and reassign recruitment resources as needed.
Gather and share competitive intelligence on national, state, and local labor-market trends and best practices.
Lead recruitment projects, including workforce expansions, external partnerships, and efforts addressing public health needs.
Report to the BMC executive team on performance, trends, and opportunities to improve recruitment delivery.
Manage relationships with search firms and contingent, temporary, and permanent placement agencies.
Lead high-level searches, including search-firm selection, strategy development with senior leaders, and advising and administering searches throughout the process.
Work with Legal and Budget departments to review contracts, assess vendor performance, review vendor proposals, and train managers on vendor contracts.
Collaborate with HRIS to generate compliance and statistical reports; run regular reports on time to fill, EEO, applicants, and vacancies through Workday.
Analyze HR data and provide findings and solutions to senior HR management.
Manage client expectations and prioritization decisions, and influence managers to adopt HR policies and programs.
Coordinate compliance of new hires with Occupational & Environmental Medicine.
Help develop and implement diversity recruitment and retention programs and workforce diversity reporting.
Recommend HR policies and procedures to management.
Use Boston Medical Center’s values as the basis for decisions and to support the hospital mission.
Follow established hospital infection-control and safety procedures.
Perform other duties as assigned.