Director Support Services

Central Vermont Medical Center • Middlebury, VT

1d • Onsite

About The Position

The Director of Support Services provides strategic and operational leadership for a broad portfolio of non-clinical support service functions across Porter Medical Center (PMC) and Elizabethtown Community Hospital (ECH), including the Ticonderoga campus. This role is responsible for developing and executing integrated service strategies that drive operational excellence, regulatory compliance, financial performance, employee engagement, and an exceptional experience for patients, visitors, and staff. At PMC, the Director has direct oversight of Nutrition Services, Environmental Services, Laundry and Linen Services, Emergency Management and Security. At ECH, the Director oversees Safety, Security, Nutrition, Environmental Services, and Emergency Management. Through collaboration with clinical, operational, and administrative leaders, the Director ensures the effective delivery of high-quality support services that align with organizational goals and community needs.

Requirements

• Bachelor's degree required.
• Seven years of progressive leadership experience.
• Five years overseeing multiple departments.

Nice To Haves

• Master's degree preferred.
• Multi-site healthcare operations experience preferred.

Responsibilities

• Provides strategic and operational leadership for non-clinical support service functions.
• Develops and executes integrated service strategies.
• Ensures operational excellence, regulatory compliance, financial performance, and employee engagement.
• Oversees Nutrition Services, Environmental Services, Laundry and Linen Services, Emergency Management, and Security at PMC.
• Oversees Safety, Security, Nutrition, Environmental Services, and Emergency Management at ECH.
• Collaborates with clinical, operational, and administrative leaders to ensure effective delivery of high-quality support services.

What This Job Offers

• Job Type: Full-time
• Career Level: Director