Director, Project Support Services

J.S. Held LLCSeattle, WA
$150,000 - $175,000Remote

About The Position

We are seeking a Director, Project Support Services to provide strategic leadership and oversight for complex client engagements and multidisciplinary project teams within J.S. Held's Construction Advisory practice. This role is responsible for managing a portfolio of high-profile projects, driving business development initiatives, mentoring leadership-level staff, and ensuring the successful delivery of consulting services throughout the project lifecycle. The Director will serve as a trusted advisor to clients, providing executive-level guidance on project planning, design, procurement, construction, risk management, scheduling, budgeting, and overall program execution. This position reports to the Vice President and plays a key leadership role in advancing the growth, operational excellence, and market presence of the Project Support Services practice.

Requirements

  • Minimum of a Bachelor’s Degree with accumulated technical experience
  • 15+ years of equal experience in related fields such as design, facility planning and other construction management related fields.
  • Experience with: Microsoft Office, NetSuite and Concur (training provided by J.S. Held)
  • Estimating Software (Blue beam/Xactimate, Cost X), Project Management Software (Pro-Core/ Sage/ ProLog)

Nice To Haves

  • Master’s Degree and Professional license in related construction field preferred.

Responsibilities

  • Manages Directors, Senior Consultants, and Consultants within the Project Support Services group.
  • Maintains and oversees their own client engagements while providing leadership and guidance to project teams.
  • Responsible for client relationships, project budgets, schedules, contracts, and communications across multiple engagements.
  • Travels locally and throughout the U.S. as required.
  • Prepares proposals, property condition assessments, expert reports, and other written evaluations.
  • Serves as a subject matter expert and represents J.S. Held through client presentations, conferences, and training events.
  • Identifies and implements improvements to processes, procedures, and service delivery within the Project Support Services practice.
  • Supports business development initiatives and contributes to the growth of client relationships and new engagement opportunities.
  • Utilization of 75% allocated to billable client work, unless adjusted by your supervisor.
  • Maintains a strong professional network that generates proposal and new client opportunities.
  • Leads, mentors, and develops Directors, Senior Consultants, and Consultants.
  • Reviews and prepares expert reports and other client deliverables.
  • Represents J.S. Held at client meetings, industry events, and business development activities.
  • Generates annual engagement revenue in accordance with departmental goals.
  • Responsible for achieving departmental utilization targets and coordinating staffing needs across service lines to ensure resources are fully utilized.
  • Contributes to the strategic growth and operational success of the Project Support Services practice.

Benefits

  • Flexible work environment allows employees to work remotely, when needed
  • Flexible Time Off policy
  • Medical, Dental, and Vision Insurance
  • 401k Match
  • Commuter Benefit
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