Director, Supply & Logistics

VETERANS OF FOREIGN WARS OF THE UNITED STATES•Kansas City, MO

8d•$113,347 - $144,517•Onsite

About The Position

The Director of Supply and Logistics is a key leadership role responsible for oversight and coordination of the Logistics Division and the Emblem and Supply Division (The VFW Store) at the VFW National Headquarters. This position ensures effective operational support to all VFW departments and the timely dissemination of program information. The director will supervise multiple teams and play a critical role in the procurement, inventory management, and distribution of products and materials related to the VFW’s mission, as well as oversee product licensing and legal matters concerning VFW copyrights and trademarks.

Requirements

Bachelor’s degree in business administration, Organizational Leadership, supply chain management, logistics, or a related field.
In lieu of a bachelor’s degree, 7 or more years military experience in a similar military occupational specialty (MOS) has preference.
Minimum of 7–10 years of experience in supply chain management, logistics, or operations management.
At least 3 years in a leadership role.
Strong knowledge of procurement, inventory management, distribution, and licensing.
Excellent leadership, team management, and communication skills.
Proven ability to manage budgets, improve processes, and drive operational efficiency.
Familiarity with legal aspects of product licensing, copyrights, and trademarks is a plus.
Experience working with non-profit organizations or military/veteran service organizations preferred.

Nice To Haves

Familiarity with legal aspects of product licensing, copyrights, and trademarks is a plus.
Experience working with non-profit organizations or military/veteran service organizations preferred.

Responsibilities

Administer, direct, and coordinate the activities of functions within Logistics Services.
Manage a team of 5 employees within the Logistics Division.
Oversee the planning, production, and quality assurance of in-house and outsourced printing operations.
Manage the preparation and addressing of outbound mail.
Supervise internal and external mail distribution systems.
Oversee the receipt, inspection, and distribution of incoming goods.
Manage the shipping process for outgoing materials, ensuring accuracy and compliance with shipping standards for USPS, UPS, FEDEX, and LTL freight.
Develop efficient processes for the allocation and delivery of supplies, equipment, and printed materials.
Streamline workflows and processes within Logistics Services to optimize performance and resource utilization.
Lead, train, and evaluate staff within the Logistics Division to foster a high-performance team environment.
Ensure cost-effective and timely support to the National Headquarters staff and the dissemination of VFW Program information organization-wide.
Utilize and maintain relevant software and tools to improve service efficiency (e.g., mailing systems, logistics software).
Administer, direct, and coordinate all functional activities within the Emblem and Supply division.
Coordinate the efforts of 13 personnel within the Emblem and Supply division.
Identify new products, source, and negotiate with vendors to procure quality products at competitive prices.
Conduct regular inventory audits to minimize shrinkage and ensure data integrity.
Oversee the receipt, inspection, and storage of all incoming merchandise.
Collaborate with the marketing team to promote products through various channels.
Oversee the processing of online and offline orders, ensuring accuracy and timeliness of delivery.
Collaborate with the Member Services to ensure prompt and professional resolution of inquiries or issues.
Plan, coordinate, and manage event booths for merchandise sales at conferences, state conventions, and other offsite events.
Manage and oversee product licensing agreements related to VFW trademarks and copyrighted materials.
Collaborate with legal teams to ensure all product offerings comply with VFW’s intellectual property rights.
Drive continuous process improvements in Supply & Logistics to optimize performance, reduce costs, and enhance service delivery.
Collaborate with various departments within the VFW to align logistics and supply operations with organizational goals.
Serve as a liaison between Supply & Logistics and other internal stakeholders to support integrated organizational objectives.
Develop and manage the annual budget for both Logistics Division and Emblem and Supply Division.
Monitor expenditures, ensure cost-effective practices, and manage vendor relationships.
Supervise, mentor, and manage a staff of 18–20 full-time and temporary employees.
Provide leadership, training, and development opportunities to the teams within both divisions.
Foster a positive, collaborative, and productive work environment that aligns with the VFW’s mission and values.
Ensure seamless operations across printing, mailing, shipping, receiving, and distribution services.
Develop and implement efficient workflows to optimize performance and resource utilization.
Provide training and leadership development opportunities to maintain a high-performing team.
Conduct audits and forecast inventory needs based on sales trends.
Source, negotiate, and procure quality products while managing vendor relationships effectively.
Collaborate with Member Services to ensure high-quality customer support.
Enhance customer satisfaction through product promotions, order accuracy, and timely delivery.
Develop and monitor annual budgets for both divisions, ensuring cost-effective operations.
Analyze data to identify cost-saving opportunities and improve financial performance.
Plan and manage offsite event booths, including merchandise sales and display setup, to enhance brand visibility.
Oversee product licensing agreements and ensure compliance with VFW trademarks and copyrights in collaboration with legal teams.
Drive process enhancements and technology upgrades to reduce costs and improve service delivery across all operations.