Director, Strategy & Operations

Solstice•New York, NY

About The Position

The Director, Strategy & Operations will work closely with the Insert Title Here}, serving as a trusted advisor, gatekeeper, problem solver and strategic partner to develop and implement strategies that advance our mission. In this role you will have both internal and external-facing responsibilities, and will provide strategic oversight to operational and communication needs across the company. In this role you will have to handle complex situations and multiple responsibilities simultaneously, mixing long term projects with the urgency of immediate demands. This role is a front seat to all the action in getting a startup off the ground and a terrific opportunity to leverage your broad visibility into the organization to identify challenges, develop solutions, and be an integral part of executing critical workflows. This is an ideal role for a top-performer who thrives at the intersection of strategy and execution, enjoys solving ambiguous problems, and wants accelerated exposure to executive-level decision making. This role sits within the commercial organization and will directly manage the current Strategy and Operations team as well as various G&A functions

Requirements

5+ years of experience in management consulting, strategy, business operations, or a comparable high-performance environment.
Strong business acumen with familiarity in healthcare, life sciences, digital health, or tech-enabled services
Proven ability to structure problems, build analytical frameworks, and generate concise, insight-rich recommendations
Exceptional project management skills: ability to run multiple initiatives, align stakeholders, and drive outcomes independently
Strong executive presence with the ability to earn trust quickly and communicate with clarity and influence
Experience thriving in fast-paced, high-growth, ambiguous environments
Willingness to travel ~15% for customer, partner, or conference engagement

Nice To Haves

Experience in health-tech, or AI-driven healthcare solutions
Exposure to C-suite advising, or executive-level decision support
Prior experience working inside a scaling startup or operator role

Responsibilities

Serve as a trusted advisor and strategic thought partner, helping the executive team prioritize, sequence, and drive the company’s most critical decisions
Act as an extension of the leadership team’s capacity - amplifying insight, synthesizing information, and ensuring the leadership time is leveraged for the highest-impact activities
Manage multi-threaded, high-stakes company initiatives, including managing financial reporting vendors & automating the invoicing process
Build frameworks, workflows, and playbooks that improve organizational performance and scale
Lead and manage the Strategy and Operations team (planned 1 direct report) & the people and marketing functions (2 additional direct reports)
Own the company’s operating cadence, including Leadership Team meetings, quarterly planning, reviews, and cross-functional forums
Ensure organizational alignment on priorities, metrics, and accountability frameworks
Drive clarity across teams by translating strategic goals into executable plans
Structure analyses that distill complex data into actionable insights for the leadership team
Provide decision support for strategic opportunities, including market assessments, product expansion initiatives, partnership evaluation, or financial modeling
Increase the quality and speed of decision-making across the company through high-quality strategic research