Director, Strategy & Chief of Staff

Omnicell•Austin, TX

2d•Hybrid

About The Position

As Director, Strategy & Chief of Staff, Global Cloud Operations, you will serve as the VP’s strategic advisor and operational partner, helping shape the direction of one of the company’s most critical technology organizations. This role sits at the intersection of strategy, execution, communications, finance, organizational development, and executive leadership. You will enable leaders to operate more effectively, accelerate cross-functional initiatives, improve organizational transparency, and ensure that strategic priorities are translated into measurable business outcomes. This is a high-impact leadership role for someone who thrives on solving complex organizational challenges, influencing executive decision-making, and building scalable operating models that enable engineering organizations to perform at their highest level. Reporting directly to the Vice President of Global Cloud Operations, the Director, Strategy & Chief of Staff serves as the operational and strategic leader responsible for driving execution across the Global Cloud Operations organization. This position is far more than an executive assistant or project manager. It is a senior leadership role responsible for organizational strategy, business operations, portfolio management, executive communications, organizational planning, governance, financial planning, executive reporting, and cross-functional execution. You will work closely with the Directors of Site Reliability Engineering, Site Reliability Operations, Cloud Platform Engineering, and Cloud Security, while partnering across Product Engineering, Finance, Human Resources, PMO, Enterprise Architecture, Information Security, Customer Support, and Executive Leadership. Your success will be measured by your ability to create organizational clarity, accelerate execution, improve operational effectiveness, and enable the leadership team to focus on delivering strategic business outcomes.

Requirements

Bachelor’s degree in Business, Engineering, Computer Science, Information Systems, or a related field (MBA or Master’s degree preferred).
12+ years of experience in business operations, strategy, program management, consulting, technology leadership, or related disciplines.
7+ years of progressive leadership experience supporting senior technology executives.
Experience leading strategic planning, organizational transformation, and cross-functional execution.
Strong financial, operational, and analytical acumen.
Exceptional executive communication, presentation, and stakeholder management skills.

Nice To Haves

Experience serving as a Chief of Staff, Director of Business Operations, Strategy Director, or similar executive leadership role.
Experience supporting Cloud Operations, Infrastructure, Platform Engineering, SRE, or Technology organizations.
Experience in healthcare technology, SaaS, or regulated industries.
Familiarity with OKRs, Lean Portfolio Management, Agile Planning, and executive operating models.
Experience presenting to executive leadership teams and Boards of Directors.
Demonstrated success leading enterprise transformation initiatives.

Responsibilities

Lead the strategic planning process for Global Cloud Operations.
Own the business operating model for Global Cloud Operations.
Oversee execution of strategic initiatives across the organization.
Partner with Finance to oversee the operational business management of Global Cloud Operations.
Lead organizational planning initiatives supporting growth and operational maturity.
Serve as the primary communications partner for the Vice President.
Establish governance processes supporting organizational accountability.
Develop executive dashboards and business intelligence supporting organizational decision-making.
Develop trusted partnerships across Engineering, Product, Finance, Human Resources, Information Security, Enterprise Architecture, Customer Support, Legal, Procurement, and the Executive Leadership Team.
Provide strategic leadership by building a culture of accountability and execution, coaching leaders on organizational effectiveness, driving continuous improvement initiatives, developing future organizational leaders, promoting collaboration across engineering and business organizations, and strengthening executive team effectiveness.
Serve as a trusted advisor to the Vice President of Global Cloud Operations.