Director, Strategic Sourcing

JLL•Indianapolis, IN
•$120,000 - $140,000•Remote

About The Position

JLL is seeking a strategic procurement leader to lead and grow a high-performing Sourcing and Procurement team supporting a large client’s Grounds (Landscape and Snow Removal) portfolio. The Director works with S&P account leadership, account leadership, and the client to manage expectations and deliverables, while recruiting, mentoring, developing, and leading sourcing professionals. The role owns long-term sourcing strategy and end-to-end RFx processes for Landscape and Snow Removal services. It provides strategic advice to stakeholders, drives cost optimization, risk mitigation, governance, innovation, and supplier performance, and leads commercial negotiations and contracting. The Director also oversees sourcing compliance, develops team capability, and presents strategies, recommendations, and performance results to client and senior leadership. This is a remote role based in one of the listed locations: Chicago, IL; Dallas, TX; Denver, CO; Evansville, IN; Indianapolis, IN; or Salt Lake City, UT. The position requires availability during standard business hours, approximately 30% travel within the United States, and reliable access to a desk, computer, phone, email, and video-conferencing systems. The role does not provide visa sponsorship.

Requirements

  • At least 6 years of strategic sourcing experience for services or indirect categories related to facilities services, including Integrated Facilities Management procurement.
  • Proven people-management experience.
  • Proven ability to independently lead end-to-end RFx processes in complex environments and operate autonomously without step-by-step supervision.
  • Strong stakeholder-management skills in complex environments.
  • Executive presence and ability to influence senior leaders.
  • Strategic mindset and comfort operating in ambiguity.
  • Demonstrated bias for action, sound decision-making, and proactive implementation of solutions.
  • Success managing high-visibility service categories, preferably IFM or facilities-related services.
  • Experience in contract negotiation and commercial strategy.
  • Excellent interpersonal and organizational skills and strong analytical ability.
  • Excellent oral and written communication skills.
  • Proficiency in MS Office applications, including Excel, Word, and PowerPoint; advanced Excel and Power Query capability to clean, merge, and analyze large datasets.
  • Bachelor’s degree (BA/BS) from a four-year college or university.
  • Availability during standard business hours, such as 8:00 AM–5:00 PM CST, with reliable access to a desk, computer, phone, email, and video-conferencing systems for real-time client support.
  • Willingness to travel within the United States approximately 30%.
  • Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

  • MBA or other advanced credentials.
  • Experience building or maturing procurement programs.

Responsibilities

  • Own and execute long-term sourcing strategy for the Grounds Integrated Facilities Management category, driving performance, cost optimization, risk mitigation, governance, and innovation.
  • Provide strategic vision and subject-matter expertise for Landscape and Snow Removal sourcing, supplier relationships, and program management.
  • Analyze market trends, supplier-base changes, and industry developments, and report findings to Supply Chain and business stakeholders in a client-ready format.
  • Advise stakeholders on scope development, risk mitigation, contract structure, supplier strategy, and procurement processes; establish procurement as a strategic partner.
  • Independently lead large-scale RFI, RFP, and RFQ processes from initiation through award and transition, including strategy, scope, commercial models, evaluation, scoring, supplier communications, negotiations, selection, documentation, compliance, governance, and transition planning.
  • Partner with operations teams to standardize RFP, bid, and contracting processes and proactively address challenges.
  • Identify risks and opportunities and recommend strategies; oversee sourcing compliance and controls, including contracts, certificates of insurance, process improvements, and adherence to the S&P Playbook.
  • Ensure sourcing technology tools are used effectively.
  • Independently negotiate master service agreements and performance-based contracts, ensuring appropriate risk, compliance, governance, legal review, and approval.
  • Support supplier relationship and performance programs, including scorecards using surveys and CMMS metrics, preferred supplier performance reviews, quarterly business reviews, and reporting to operations and the client.
  • Assess supplier performance, educate suppliers, and proactively identify and resolve performance issues.
  • Lead, recruit, develop, rotate, retain, mentor, and coach sourcing professionals; set priorities, assign deliverables, and support career development and accountability.
  • Foster an inclusive, collaborative team culture and coordinate with operations teams, temporary help, and project-specific personnel to support client satisfaction.
  • Present sourcing strategies, award recommendations, market and operational intelligence, and performance results to senior leaders and clients.
  • Lead and participate in client meetings, strategy sessions, governance forums, and executive forums; build relationships with account operations and client leadership.
  • Communicate complex decisions clearly and persuasively, respond to evolving project dynamics, and escalate issues with recommended solutions.

Benefits

  • 401(k) plan with matching company contributions.
  • Comprehensive medical, dental, and vision care.
  • Paid parental leave at 100% of salary.
  • Paid time off and company holidays.
  • Early access to earned wages through Daily Pay.
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