Director, Strategic Portfolio Management (Tooling)

Salesforce•San Francisco, CA

About The Position

Salesforce is seeking a Director, Strategic Portfolio Management (Tooling) to join the Digital Enterprise Technology (DET) Delivery Assurance & Operations team. This leadership role will be responsible for owning and evolving the tooling ecosystem that supports the DET portfolio, including portfolio and program management, time tracking, and data infrastructure. The position involves defining and driving a strategy to modernize DET's tooling landscape, ensuring scalability, integration, and end-to-end visibility. The Director will enhance capabilities in portfolio and program management tools, strengthen the underlying data architecture, and implement AI-driven workflows to reduce manual effort, improve data quality, and streamline operations. This is a high-impact role for a leader experienced in systems, data, and emerging technologies, aiming to create a more connected, efficient, and insight-driven operating model.

Requirements

Bachelor's degree required in Business Administration, Information Systems, Computer Science, Engineering, or a related field.
10+ years of experience in portfolio management, enterprise tooling, product operations, technical program management, or related operational leadership roles within a large, complex, or global organization — preferably in high tech, SaaS, or digital industries.
Demonstrated experience defining and delivering tooling, automation, or operational transformation strategies at enterprise scale.
Proven success in leading enterprise portfolio governance, investment prioritization, and large-scale transformation initiatives.
Strong background in portfolio and project management tooling (e.g., Clarity, Airtable, Jira, or similar).
Experience building and managing operational reporting, data infrastructure, or integrated workflow solutions.
Deep understanding of portfolio planning, dependency management, resource planning, and delivery lifecycle processes.
Proven ability to lead cross-functional initiatives and drive alignment across complex, matrixed organizations.
Strong analytical, problem-solving, stakeholder management, and executive communication skills.
Experience driving organizational adoption, standardization, and change management initiatives.
Entrepreneurial mindset with the ability to navigate ambiguity and move from concept to execution.
Familiarity with Agile methodologies and modern software development practices.
Strategic and tactical abilities to document, analyze, and act on portfolio metrics and data.

Nice To Haves

Experience implementing automation, including LLM-powered or agentic workflows, is a strong plus.
Relevant certifications a plus (e.g., PMP, PgMP, SAFe, PMI-ACP, or similar portfolio/program management credentials).

Responsibilities

Enable portfolio governance and executive decision-making through standardized tooling, reporting, and operational workflows.
Define and maintain a multi-year tooling roadmap that sequences capability investments, balances quick wins with long-term modernization, and aligns to DET's strategic priorities.
Design scalable systems and automation that improve cross-functional portfolio visibility, dependency management, prioritization, and resource planning across DET.
Own the product development, evolution, and lifecycle management of DET's tooling ecosystem, ensuring solutions meet enterprise standards, security requirements, and scalability needs.
Partner with Product, Engineering, TPM, and Operations leaders to align tooling capabilities with evolving portfolio and execution needs.
Introduce and scale automation capabilities — including agentic and LLM-powered workflows — to reduce manual effort, improve data quality, and streamline operational processes.
Drive organizational adoption of tooling and standardized operational practices to improve execution visibility, consistency, transparency, and scalability across DET.
Partner with DET leadership and cross-functional stakeholders to translate tooling and data capabilities into actionable insights that inform portfolio decisions.
Support annual and quarterly portfolio planning, prioritization, and rebalancing processes by providing tooling-driven data, insights, and recommendations for continuous process improvement.
Maintain a forward-looking view of the portfolio to anticipate dependencies, resource constraints, and delivery risks — ensuring tooling and data are ready to support high-fidelity decision-making at each planning milestone.
Champion a continuous improvement mindset — identifying friction points in current workflows and systematically driving toward a more efficient, insight-driven operating model.