Director, Strategic Partner Alliances

CNX•USA, FL, Work-at-Home, FL

20h•$150,000 - $200,000•Remote

About The Position

The Strategic Partnerships & Alliance Manager drives growth through the development, commercialization, and scaling of high-impact partnerships across the technology ecosystem (e.g., Microsoft, NICE, Google). The role owns the full partnership lifecycle—from strategy and partner development through to co-sell execution, contracting, and long-term value creation.

Requirements

Deep expertise in at least one strategic partner ecosystem (e.g. NICE, Microsoft, Google, Cognigy), with the ability to quickly build credibility across adjacent partner technologies.
Strong understanding of customer experience, business applications, cloud, data and AI value propositions.
Proven ability to shape differentiated joint solutions and propositions that address customer business outcomes.
Experience supporting bids, pitches, co-sell opportunities and go-to-market initiatives with partners.
Ability to translate partner capabilities into clear, compelling messaging for sales, solution, consulting and delivery teams.
Strong stakeholder management skills, with the ability to build effective relationships and become productive quickly within partner organisations.
Commercially minded, with the ability to identify opportunities for growth, differentiation and joint customer value.
Strategic thinker with strong execution discipline
Highly collaborative and influential in complex environments
Commercially driven with strong deal-making capability
Structured and methodical in building scalable partnership models
Credible technology partner with strong ecosystem understanding
Must reside in the United States or have a valid U.S. address for residence.
Legally authorized to work in the United States

Responsibilities

Identify, secure, and grow strategic partnerships aligned to business priorities
Develop and execute joint business plans (JBPs) with measurable revenue and pipeline targets
Define “better together” propositions across partner ecosystems
Drive co-sell motions and joint pipeline with partners (e.g., Microsoft, Google, NICE)
Lead partner engagement in pursuits, RFPs, and client solutioning
Negotiate and close partnership agreements with legal and finance
Build scalable partner enablement programs, playbooks, and GTM frameworks
Lead cross-functional execution (sales, marketing, product, delivery)
Manage partnership programs against defined milestones and KPIs
Build and influence senior stakeholder relationships across partner organisations
Establish governance cadence (QBRs, exec briefings, joint steering)
Act as primary escalation and alignment owner for partnerships
Co-create joint offerings leveraging AI, cloud, and platform capabilities
Represent the business in partner and client forums
Drive differentiated solutions aligned to market trends (e.g., AI, CCaaS, data)