Director, Strategic Business Communications- OIE- REMA-EFS

FINRA • Washington, DC

1d • $134,400 - $312,600 • Hybrid

About The Position

The Director of Strategic Business Communications in Corporate Communications serves as a primary liaison between assigned FINRA business units and Corporate Communications. The role partners with business-unit leaders and subject-matter experts to develop and execute external communications strategies that advance FINRA’s enterprise messaging, mission-focused narrative, business priorities, and audience engagement goals. The Director uses Corporate Communications’ tools, channels, and expertise to expand reach and impact among key audiences and help shape communications strategies, positioning, and stakeholder engagement.

This is a senior individual-contributor position and trusted advisor to business-unit and Corporate Communications leadership. The Director provides strategic counsel on communications opportunities, reputational considerations, and complex, high-profile initiatives. The ideal candidate has experience marketing educational content and research, making complex concepts clear and engaging, and understands investment concepts, investor education, and financial markets, including the ability to interpret economic research and data.

Requirements

• Bachelor’s degree in communications, marketing, journalism, or a related field.
• At least 10 years of professional experience in communications.
• Ability to develop, execute, and measure strategic communications plans that advance business objectives and enterprise priorities.
• Experience providing strategic communications counsel to senior executives and business leaders on high-profile initiatives and sensitive matters.
• Exceptional writing, editing, and storytelling skills, including the ability to translate complex business, regulatory, and technical information into clear, compelling communications.
• Ability to evaluate communications opportunities, risks, and stakeholder considerations and recommend effective strategies.
• Ability to lead complex projects and deliver results across multiple priorities in a fast-paced, highly matrixed environment.
• Ability to operate effectively and credibly in a large, complex corporate environment.
• Ability to influence and build effective relationships across organizational levels, including senior leaders, subject-matter experts, and cross-functional partners.
• Sound judgment and discretion when handling sensitive, confidential, and reputationally significant matters.
• Ability to use data, audience insights, and performance metrics to evaluate effectiveness and continuously improve communications strategies and outcomes.

Nice To Haves

• Significant corporate, agency, financial services, and/or Capitol Hill experience.
• Experience marketing educational content and research, with an emphasis on making complex concepts clear, understandable, and engaging.
• Strong understanding of investment concepts, investor education, and financial markets, including the ability to interpret economic research and data.

Responsibilities

• Partner with assigned business units to develop and execute external communications strategies, go-to-market plans, executive engagement, messaging, communications materials, and events aligned with enterprise priorities.
• Serve as a strategic liaison between assigned business units and the Corporate Communications Center of Excellence, ensuring consistent communications support and a unified enterprise voice; independently resolve complex cross-functional communications challenges with limited oversight.
• Develop communications plans supporting business-unit goals by understanding annual plans, priorities, strategies, and challenges, and identifying implications for FINRA’s reputation and external stakeholder engagement.
• Participate in cross-functional Corporate Communications reviews with media, executive communications, web, social, creative, and internal communications subject-matter experts; recommend strategies, positioning, and approaches to reputational considerations for initiatives, products, and milestones.
• Identify compelling narratives, proof points, research, and subject-matter expertise, and translate them into audience-focused communications across appropriate organic and paid channels.
• Apply business-unit expertise to strengthen and formalize enterprise storytelling and source messaging owned by Corporate Communications.
• Maintain regular contact with business-unit representatives and engage subject-matter experts and senior leaders to shape external strategies and identify communications opportunities.
• Represent Corporate Communications in work with business units on proposed publications and key events, including those with heightened visibility, reputational considerations, or enterprise impact.
• Anticipate criticism, negative coverage, and issues; partner with Corporate Communications to recommend strategies that mitigate reputational risk and support organizational objectives.
• Guide and mentor business-unit colleagues on communications techniques, processes, best practices, and approaches to complex or sensitive issues.
• Demonstrate FINRA’s values and collaborate in person and virtually to advance FINRA’s mission of investor protection and market integrity.

Benefits

• Discretionary bonus may be available in addition to base pay.
• Overtime pay for non-exempt employees in accordance with applicable law.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life, and related accidental death and dismemberment insurance.
• Short- and long-term disability insurance.
• Long-term care insurance.
• Business travel accident insurance.
• Legal insurance.
• 401(k) plan with immediate participation and vesting, plus company match.
• Eligibility to participate in an additional FINRA-funded retirement contribution.
• Tuition reimbursement.
• Commuter benefits.
• Adoption assistance.
• Backup family care.
• Surrogacy benefits.
• Employee assistance and wellness programs.
• Paid time off starting at 15 days and increasing with service up to 25 days.
• Five personal days and nine sick days, prorated in the first year where applicable.
• Two volunteer service days for employees on a full-time schedule.
• Military, jury duty, bereavement, voting and election official, family-member care, childbirth, and parental leave, subject to stated eligibility and conditions.
• Nine paid holidays for full-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior