Director, Strategic Account Management - Walmart Data Ventures

Walmart•Bentonville, AR

8d•$110,000 - $242,000•Onsite

About The Position

The Director, Strategic Account Management will lead the development and execution of strategies to enhance key client relationships and drive revenue growth. This role requires strong leadership and cross-functional collaboration to align business objectives with customer needs, ensuring long-term retention and success. The director will oversee account management initiatives, provide thought leadership, and guide teams in delivering innovative solutions. Expertise in customer relationship management, decision making, and revenue forecasting is essential to support organizational goals and foster sustainable partnerships. The Strategic Account Management Team plays a key role in driving business growth by developing and maintaining strong relationships both within Walmart Merchandising and with supplier subscribers. The team focuses on aligning business objectives through effective account management, customer success, and retention strategies. By leveraging expertise in revenue forecasting, decision making, and new product development, the team collaborates cross-functionally to deliver impactful solutions. Leadership and thought leadership are central to guiding initiatives that enhance customer relationships and support the ongoing success of Walmart’s strategic partnerships.

Requirements

Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 5 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
7 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
3 years' experience in a leadership role in the healthcare sector.
Proven leadership experience in strategic account management with a focus on driving revenue growth and customer retention.
Expertise in customer relationship management and customer success management within complex business environments.
Strong skills in revenue forecasting and aligning account strategies with overall business objectives.
Demonstrated ability to lead cross-functional collaboration and influence stakeholders at multiple organizational levels.
Experience in new product development and SaaS solutions to support client needs and market expansion.
Thought leadership capabilities to guide teams and foster innovative approaches in account management.

Nice To Haves

6 years' experience in sales.
Leading cross-functional teams
Master's degree in business, marketing and sales, healthcare, or related area.

Responsibilities

Lead a team of experienced professionals, supporting their development, strengthening client relationships, and ensuring performance that reflects the standards of AM
Develop and execute strategic account plans to drive revenue growth and achieve business objectives.
Lead cross-functional teams to deliver tailored solutions that enhance customer success and retention.
Build and maintain strong relationships with key stakeholders to foster long-term partnerships.
Provide thought leadership and guidance on new product development and market opportunities.
Utilize data-driven insights for accurate revenue forecasting and informed decision making.
Collaborate with internal teams to align account strategies with overall company goals.
Oversee customer relationship management to ensure high levels of satisfaction and engagement.