Director/Sr. Director Facilities & Corporate Services

Real Soft•Marlborough, MA

21h•Onsite

About The Position

Manage the day-to-day property management and facility operations for our 335k sqft Marlborough campus, 7k sqft west coast satellite office, and shared NYC office. Utilize a team of 4-5 employees and outsourced flex vendor support model. Responsibilities include Janitorial, Landscape & snow removal, HVAC, Utilities, Security, Mailroom, Reception, EH&S (Environmental Health & Safety), supporting lab operations (chemistry labs) and collaborating with research scientists for core research support. Also manage café and catering operations at the Marlborough site, collaborate with the Meeting Planning team for onsite meetings & events, and work with IT to support onsite needs and InfoSec ISO requirements. The role requires the ability to triage issues and needs, communicate effectively, and resolve them in a timely and efficient manner. The position demands a self-starter who can work autonomously with little management oversight, based on high-level direction. SMPA is a primarily remote company, so onsite attendance varies daily, requiring flexibility to adapt to changing needs. Availability for off-hours work for emergency repairs and break/fix is also necessary.

Requirements

Project management
Capital deployment & management
Pharma and/or Med Device experience
Budget management
Workplace management software (Envoy)
Asset management software (Blue Mountain)
Local to Marlborough area
Ability to work autonomously with little management oversight and direction (self-starter – based on high-level direction)
Ability to flex with raising and falling needs.
Ability to be available for off hours work – emergency repairs & break/fix

Nice To Haves

Real Estate portfolio management, execution, & operations
Site buildout and decommissioning

Responsibilities

Manage day to day property management & facility operations for our 335k sqft Marlborough campus, 7k sqft west coast satellite office, and shared NYC office.
Utilize team of 4(5) employees and outsourced flex vendor support model.
Oversee Janitorial, Landscape & snow removal, HVAC, Utilities, Security, Mailroom, Reception, EH&S (Environmental Health & Safety).
Support lab operations (chemistry labs) & collaborate with research scientist to support their needs (core research support).
Manage café and catering operations at Marlborough site.
Collaborate with Meeting Planning team to support onsite meetings & events.
Collaborate with IT to support onsite needs and InfoSec ISO requirements.
Triage issues & needs, effectively communicate and resolve in timely and efficient manner.
Work autonomously with little management oversight and direction (self-starter – based on high-level direction).
Flex with raising and falling needs due to the company's primarily remote nature.
Be available for off hours work – emergency repairs & break/fix.