Director – Specialty Operations

Schweiger Dermatology Group • NY - Central Support, NY

19h • $100,000 - $140,000 • Remote

About The Position

The Director of Specialty Operations serves as the operational leader for an assigned clinical specialty within Schweiger’s multi-state platform, and as the enterprise subject matter expert on how that specialty operates. The position is accountable for the specialty's performance, including budget, expense, revenue, provider productivity, and recruitment objectives, and for building the organizational capability required to operate and scale that specialty across the clinic network.
The work of the specialty is performed in the clinics by teams that do not report to this position. The Director therefore achieves the specialty's objectives through structured cross-functional partnership and through the development of the field leaders who own day to day execution. The Director advocates for the specialty across the enterprise, ensures each supporting function has what it needs to serve the specialty, and ensures the specialty's requirements are reflected in enterprise processes as those processes evolve.
Assignments are portable by design. The Director leads a specialty through its build, development, and integration phases until it reaches operational maturity, at which point the assignment transitions to the next specialty priority.

Requirements

• Progressive experience in multi-site healthcare operations, service line management, or a comparable operating role at director-level scope.
• Demonstrated ability to work across strategy and execution, shaping what gets built and then running the work to completion.
• Experience defining scope in ambiguous conditions, where the operating model, standards, and measures did not yet exist.
• Demonstrated accountability for a budget or P&L, with the ability to speak to operating levers rather than reporting alone.
• Demonstrated success building capability within a distributed field organization, including developing leaders who do not report to the position.
• Proven ability to lead cross-functional initiatives and deliver results through teams outside of direct reporting authority.
• Ability to draw expertise from clinical and functional leaders and convert it into an operating model, documentation, and training the organization can use.
• Analytical fluency sufficient to build and maintain performance reporting, not solely to interpret it.
• Strong written and verbal communication skills, with the ability to translate specialty detail for executive, clinical, and operational audiences.
• Ability to travel regularly across the SDG footprint.

Nice To Haves

• Experience launching or scaling a service line within a multi-site provider organization.
• Experience supporting practice acquisitions or provider integration.
• Clinical background, or direct experience working within a clinical specialty.

Responsibilities

• Hold accountability for the assigned specialty's budget, expense, revenue, and productivity targets.
• Own specialty metrics and P&L reporting in partnership with the Sr. Vice President, and establish consistent, repeatable reporting standards.
• Identify performance variances by region, office, and provider, and drive corrective action through the appropriate operational owners.
• Define the specialty's operating standards and the criteria for successful performance at the clinic level.
• Develop General Managers and Regional Managers to a level of specialty acumen that allows them to lead the specialty independently within their clinics and regions.
• Partner with clinical leadership, training, and operations to build the specialty's education curriculum, standard operating procedures, and reference materials, and to design how that content is delivered, reinforced, and retained. Adoption in the field, rather than availability of material, is the measure.
• Establish the benchmark and measurement standard for field acumen in partnership with the Operations Vice Presidents, and report against it.
• Serve as the development and escalation resource for General Managers and Regional Managers.
• The Director is the designated operational subject matter expert for the assigned specialty. Clinical direction and standards of care remain with clinical leadership. The Director partners with clinical leaders and is responsible for translating clinical requirements into an operating model the organization can execute, support, and scale.
• Maintain expert-level command of the specialty's operating model, workflow, staffing model, supply chain, documentation and coding requirements, regulatory obligations, and growth levers.
• Partner with clinical leadership on protocols, quality standards, and provider-facing guidance, and ensure the operational design supports them.
• Serve as the assigned SME to the integration team, the workflow development team, and any enterprise initiative that touches the specialty.
• Translate specialty requirements into language and specifications that non-specialty functions can act on.
• Advise executive leadership on specialty strategy, investment, and operational risk.
• Building and scaling a specialty is a shared effort. The Director is responsible for ensuring that effort is coordinated, that each function understands what the specialty requires of it, and that capability is built in partnership rather than in isolation. Core partnerships include:
• Scope, build, and launch new services within the assigned specialty.
• Build the operating documentation the specialty requires, including standard operating procedures, workflows, and role definitions, in partnership with the functions that own them.
• Define the specialty's growth roadmap and the operational requirements needed to support it.
• Evolve specialty workflows where performance, compliance, or scale requires it, prioritizing based on impact.
• Lead the centralized teams and programs required by the assigned specialty, which may include laboratory operations, coordinator programs, or similar functions. These functions follow the assignment rather than the individual.
• As/if needed, build and execute the transition plan that moves those centralized functions to their permanent organizational home as the specialty reaches maturity.

Benefits

• Medical (Virtual Care included), HSA/FSA, Dental, Vision on 1st of the month after hire date
• 401K after 30 days of employment
• Company Sponsored Short Term Disability (Only applicable for non-California employee)
• Pre-tax savings available for public transit commuters
• Your birthday is an additional personal holiday
• Dental and Vision on 1st of the month after date of hire
• 401K after 30 days of employment
• Employee discounts on Schweiger skin care products & cosmetic services

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed