Director, Solution Delivery

Cox Communications • Atlanta, GA

19h • Hybrid

About The Position

As the Director of Solution Delivery, you will take ownership of the delivery, adaptability, and optimization outcomes for an executive level product and engineering team. This team owns the design, creation and leadership of an organization that can deliver business outcomes related to multiple Cox Automotive investments to be delivered by four to seven release trains. These investments identify the high-level market problems for the organization to solve. This team will have a laser focus on shaping the organization to achieve short- and long-term business outcomes (current year and future year investments) and will take on the challenges associated with driving an organization to a high performing state.

Requirements

• 10+ years of relevant experience, 5+ years managing and leading employees and complex team efforts
• 5+ years of experience leading product delivery teams, or equivalent program and program management experience on large complex technical programs/programs
• 3+ yrs. of direct experience successfully driving adoption of enterprise wide and local continuous improvement changes with cross functional leadership teams and software development teams using Scrum or Kanban
• Mastery of the SDLC, demonstrated by expertise on the various phases of work associated with software development
• Mastery of the Agile framework, demonstrated by expertise on how to achieve the positive outcomes associated with Agile, especially the outcomes associated with a true state of agility that enables quick response to the market and other external factors
• Demonstrated success resolving inter-team / intra-team conflict and building relationships in a complex team environment
• Mastery of industry standard Agile Lifecycle Management Tools (e.g. Rally, VersionOne, JIRA, TFS)
• Advanced skills writing queries and ability to interpret data (strong Excel or Tableau skills are a plus)
• Bachelor’s degree in Engineering, Computer Science or Psychology (or equivalent “learning and development” work experience in technology organizations)
• Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Responsibilities

• Facilitate the creation and delivery of investments by the delivery stream.
• Partners with business, engineering, product and architecture leadership to ensure delivery of investment results within cost and time constraints.
• Drive governance that ensures roadmap alignment, prioritization and trade-offs with business partners.
• Establish and maintain operations that support a continuous planning and rolling forecast cycle, with the goal of balancing delivery flexibility with sustainable predictability through first class risk management and other best in class agile program management practices.
• Assess, own and communicate risks and dependencies across delivery streams and portfolios; remove impediments as needed to get work across the finish line.
• Evolve the adaptability of your delivery stream through the shaping of value delivery and driving full utilization of an information architecture that enables scaled agility and the flexible application of resources to investments.
• Coach VP, AVP and Director level team members to collaboratively communicate, identify true root cause of issues, and use business priorities to drive organizational focus.
• Maintain impeccable investment (and included capability) hygiene and ensure that all radiated information is reliable, meaningful, and readable.
• Drive consistent uses of metrics to assess risks to delivery and drive prioritization and decision making.
• Identify and implement solutions to issues that address true root cause of issues or clearly articulate trade offs when only symptoms will be addressed.
• Optimize delivery through systemic process improvements that ultimately reduces waste and errors.
• Drive full adoption of those optimizations throughout your entire organization using modern change management tactics.
• Staff the release train engineer and scrum master roles with team members who possess the characteristics, skills and knowledge to own outcomes at the release train and scrum team levels.
• Manage release train engineer and scrum master performance which aligns with the Solution Delivery organization's vision and annual objectives; ensure release train engineers and scrum masters know what outcomes are expected of them and have a current sense of how they are performing against those expectations.
• Deal with Performance problems in a swift and consistent manner and ensure that every one of your employees occupies the "right role / right level" for their combination of characteristics, skills, and subject matter expertise.
• Lead AI Adoption, drive effective communication of real business value/ROI while adhering to AI policies and standards.
• Use AI-powered insights to analyze investments and team performance.
• Drive measurable improvements in delivery speed and adaptability of the organization.

Benefits

• The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members.
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• health care insurance (medical, dental, vision)
• retirement planning (401(k))
• paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Director