Director, Solution Architect-Hyperscale Thermal

Vertiv Group • Westerville, OH

19d

About The Position

The Director, Solution Architect serves as Vertiv’s primary technical partner for an assigned strategic hyperscale customer, working directly with its engineering organization to provide design assistance for current and next-generation thermal infrastructure architectures. The role develops an in-depth understanding of the customer’s technology roadmap, design standards, operating requirements, and future infrastructure strategies, and aligns Vertiv’s product-development priorities with those needs.

The position owns the customer’s end-to-end thermal architecture vision and maintains continuity from early concept development through prototypes, first-of-kind deployments, product development, and scaled production adoption. It works closely with Global Account Directors, other Solution Architects, Business Unit engineering teams, Technical Sales, and Application Engineering to translate customer requirements into differentiated Vertiv solutions and long-term portfolio opportunities. Success is measured by customer adoption, product penetration, orders, market-share growth, portfolio alignment, and successful advancement of new concepts to deployment.

The role’s location will be aligned with business and organizational requirements and involves more than 50% travel based on customer and industry needs. Compensation varies by locality and includes eligibility for a monthly sales incentive plan. The role is eligible for a comprehensive benefits program; specific benefits vary by locality.

Requirements

• Bachelor’s degree in Mechanical Engineering or a related discipline.
• Experience leading architecture, design, or technical solution development for large-scale mission-critical power infrastructure deployments.
• Deep expertise in data center thermal architectures and operations, including chilled water, air handling, direct expansion (DX), liquid cooling, direct-to-chip cooling, CDUs, heat rejection, and controls.
• Demonstrated success working directly with hyperscale customer engineering organizations.
• Strong understanding of power distribution, protection, controls, and power quality systems.
• Ability to translate customer requirements into scalable technical solutions.
• Ability to influence multidisciplinary teams without direct authority.
• Strong technical communication and presentation capabilities.

Nice To Haves

• Advanced engineering degree, Professional Engineer (PE) license, or equivalent technical credentials.
• Experience supporting major hyperscale cloud providers.
• Experience developing first-of-kind infrastructure solutions.
• Experience influencing product roadmaps and technology investments.
• Experience bringing concepts from architecture through production deployment.
• Participation in industry standards bodies or technical forums, such as OCP or IEEE.
• Recognized expertise in data center thermal architecture or mission-critical electrical systems.

Responsibilities

• Build trusted relationships with customer engineering, infrastructure, and design leaders, serving as Vertiv’s primary technical advisor for future architecture decisions.
• Develop a deep understanding of customer technology roadmaps, design standards, operational requirements, and long-term infrastructure strategies.
• Represent customer technical priorities within Vertiv and keep stakeholders aligned with customer objectives and evolving requirements.
• Own the customer’s end-to-end thermal architecture strategy from concept through deployment.
• Lead development of future-state thermal architectures and scalable reference designs with customer engineering teams.
• Translate customer objectives and roadmaps into system requirements, reference architectures, and design principles.
• Evaluate technology alternatives, design tradeoffs, and long-term operational impacts to support decision-making.
• Lead technical discovery of emerging customer challenges, requirements, and opportunities.
• Identify portfolio gaps, innovation opportunities, and future technology needs aligned with customer roadmaps.
• Develop first-of-kind concepts for next-generation data center architectures.
• Influence Vertiv product roadmaps and technology investments using customer and industry insights.
• Maintain architectural continuity from concept through production deployment.
• Lead prototype, validation, and first-of-kind solution activities through key development milestones.
• Coordinate system-level design reviews and critical technical decisions.
• Resolve architecture, integration, and performance challenges across customer and Vertiv stakeholders.
• Capture customer insights and technical learnings to improve future solutions.
• Partner with other Solution Architects, Technical Sales, and Application Engineering to turn customer architectures into differentiated, executable solutions, owning the Vertiv technical solution from concept to delivery.
• Coordinate GBU engineering, product management, and systems teams to deliver customer-driven development priorities.
• Support Global Account Directors in strategic customer engagements and planning.
• Drive alignment across customer and Vertiv stakeholders to accelerate solution development and deployment.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Disability benefits
• Paid time off (PTO); FLEX PTO is listed for WA locality
• Holiday pay; nine days are specified for WA locality
• 401(k)
• Eligibility for a monthly sales incentive plan
• Certain roles may be eligible for merit increases, annual bonus, stock, profit sharing, allowances, travel and/or car expenses, or additional sales incentives, depending on locality, role, plan terms, and offer details.

What This Job Offers

• Job Type: Full-time
• Career Level: Director