Director, Solution Architect-Hyperscale Thermal

Vertiv • Westerville, OH

20d • $241,000 - $337,000

About The Position

The Director, Solution Architect serves as Vertiv’s primary technical partner for an assigned strategic hyperscale customer. The role works directly with the customer’s engineering organization to provide design assistance for current and next-generation thermal infrastructure architectures, developing engineered solutions from concept through deployment.

Aligned one-to-one with a strategic customer, the Solution Architect develops a deep understanding of the customer’s technology roadmap, design standards, operating requirements, and future infrastructure strategies. The role owns the customer’s end-to-end thermal architecture vision and provides continuity through concept development, prototyping, first-of-kind deployment, product development, and scaled production adoption. Success is measured by product penetration, orders, and market-share growth.

The role partners with Global Account Directors, Power and Rack Solution Architects, business-unit engineering teams, Technical Sales, and Application Engineering to translate customer requirements into differentiated Vertiv solutions and long-term portfolio opportunities. It also influences Vertiv product roadmaps and technology investments through customer and industry insights.

Requirements

• Bachelor’s degree in Mechanical Engineering or a related discipline.
• Experience leading architecture, design, or technical solution development for large-scale mission-critical power infrastructure deployments.
• Deep expertise in data center thermal architectures and operations, including chilled water, air handling, direct expansion (DX), liquid cooling, direct-to-chip cooling, CDUs, heat rejection, and controls.
• Demonstrated success working directly with hyperscale customer engineering organizations.
• Strong understanding of power distribution, protection, controls, and power quality systems.
• Experience translating customer requirements into scalable technical solutions.
• Ability to influence multidisciplinary teams without direct authority.
• Strong technical communication and presentation capabilities.
• Legal authorization to work in the United States; the employer will not provide sponsorship for work authorization now or in the future.

Nice To Haves

• Advanced engineering degree, Professional Engineer (PE) license, or equivalent technical credentials.
• Experience supporting major hyperscale cloud providers.
• Experience developing first-of-kind infrastructure solutions.
• Experience influencing product roadmaps and technology investments.
• Experience bringing concepts from architecture through production deployment.
• Participation in industry standards bodies or technical forums, such as OCP or IEEE.
• Recognized expertise in data center thermal architecture or mission-critical electrical systems.

Responsibilities

• Build trusted relationships with customer engineering, infrastructure, and design leaders, serving as Vertiv’s primary technical advisor for future architecture decisions.
• Develop an understanding of customer technology roadmaps, design standards, operational requirements, and long-term infrastructure strategies.
• Represent customer technical priorities within Vertiv and keep stakeholders aligned with customer objectives and evolving requirements.
• Own the customer’s end-to-end thermal architecture strategy from concept through deployment.
• Lead development of future-state thermal architectures and scalable reference designs with customer engineering teams.
• Translate customer objectives and roadmaps into system requirements, reference architectures, and design principles.
• Evaluate technology alternatives, design tradeoffs, and long-term operational impacts to support customer and Vertiv decisions.
• Lead technical discovery of emerging customer challenges, requirements, and opportunities.
• Identify portfolio gaps, innovation opportunities, and future technology needs aligned with customer roadmaps.
• Develop first-of-kind concepts for next-generation data center architectures.
• Influence Vertiv product roadmaps and technology investments using customer and industry insights.
• Maintain architectural continuity from concept through production deployment.
• Lead prototype, validation, and first-of-kind solution activities through key development milestones.
• Coordinate system-level design reviews and critical technical decisions.
• Resolve architecture, integration, and performance challenges across customer and Vertiv stakeholders.
• Capture customer insights and technical learnings to improve future solutions.
• Partner with Solution Architects, Technical Sales, and Application Engineering to translate customer architectures into differentiated, executable solutions, and own the Vertiv technical solution from concept to delivery.
• Coordinate GBU engineering, product management, and systems teams to deliver customer-driven development priorities.
• Support Global Account Directors in strategic customer engagements and planning activities.
• Drive alignment across customer and Vertiv stakeholders to accelerate solution development and deployment.
• Travel more than 50% based on customer and industry needs.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Disability benefits
• Paid time off (PTO); FLEX PTO is specified for WA locality
• Holiday pay; 9 days are specified for WA locality
• 401(k)
• Potential merit increases, annual bonus, and stock for certain roles
• Potential profit sharing, allowances, travel and/or car expenses, and sales incentives for certain roles and localities

What This Job Offers

• Job Type: Full-time
• Career Level: Director