Director, Software Product Management
About The Position
At the heart of NMG's digital transformation, the Transend team builds the software engineering, data, and AI foundation powering the future of automotive parts distribution. Our flagship product is a modern B2B eCommerce platform that simplifies complex vehicle repair by helping professionals quickly find and order the right parts. We are an agile, fast-growing team of innovators reimagining how technology drives the aftermarket forward. The Director, Software Product Development, is a senior, execution-oriented software engineering leader responsible for defining and delivering against Transend's software engineering product roadmap. This role is the voice of the customer inside the organization — translating shop workflows, parts-finding friction, and B2B buyer behavior into products and features that drive adoption, retention, and revenue. Working closely with Engineering, AI, and Customer Experience (CX), the Director, Software Product Development ensures Transend consistently ships high-quality, high-impact experiences.
Requirements
- 7+ years of software engineering product management experience, with at least 2 years in a senior or lead PM role
- Demonstrated track record of shipping B2B or marketplace products at meaningful scale
- Strong command of product discovery, agile delivery, and data-driven prioritization
- Exceptional communicator; comfortable presenting to leadership and engaging directly with customers
- Bachelor's degree required
Nice To Haves
- Experience in eCommerce, marketplace, or catalog-driven products strongly preferred
- Automotive aftermarket, parts, or adjacent industry experience is a plus — but curiosity and speed of learning matter more
- MBA or equivalent experience preferred
Responsibilities
- Own the product roadmap for defined areas of the Transend platform — catalog, search, ordering, integrations, or buyer experience
- Define and prioritize features based on customer insight, data, competitive intelligence, and business impact
- Translate complex automotive domain requirements (fitment, ACES data, B2B workflows) into clear, executable product specs
- Contribute to the broader Transend software engineering product strategy in partnership with the President and peer leaders
- Maintain deep, direct relationships with shop customers — general repair (GR) and transmission — to continuously surface unmet needs
- Conduct discovery, usability research, and feedback loops to validate assumptions before and after shipping
- Stay current on SMS integrations, catalog standards, and competitive dynamics in the automotive aftermarket
- Partner with Software Engineering and AI to scope, sequence, and ship product with quality and velocity
- Collaborate with CX and sales leaders on go-to-market readiness, feature enablement, and customer onboarding
- Drive alignment across stakeholders through clear requirements, sprint reviews, and transparent roadmap communication
- Define success metrics for every initiative; use FullStory, product analytics, and customer data to measure impact
- Identify catalog gaps, search failures, and funnel drop-off and translate findings into prioritized product work
- Build a culture of data-informed decision-making within the software engineering product team
- Lead, coach, and develop a team of PMs; create clarity, accountability, and growth opportunities
- Recruit top product talent; contribute to defining PM career development frameworks for Transend
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What This Job Offers
Job Type
Full-time
Career Level
Director
