Director, Software Engineering

Travelers•Hartford, CT

18h

About The Position

Join Travelers Personal Insurance as we embark on an exciting transformation toward Salesforce excellence. We are seeking talented Software Engineers with strong engineering fundamentals who are eager to expand their expertise into the Salesforce ecosystem. In this role, you will leverage your solid technical foundation while developing specialized skills in Salesforce development, configuration, and integration to support our strategic digital initiatives. You will collaborate with cross-functional teams to design, develop, and implement innovative solutions that enhance our customer experience and streamline business processes. This position offers the unique opportunity to apply proven engineering principles while mastering Salesforce technologies. Whether you're looking to transition into Salesforce development or deepen existing Salesforce knowledge, you'll work alongside experienced professionals who will support your growth in this high-demand technology stack. The ideal candidate brings strong problem-solving abilities, experience with modern development practices, and enthusiasm for learning new technologies. You'll contribute to meaningful projects that directly impact how we serve our Personal Insurance customers while building valuable expertise in one of the industry's leading CRM platforms.

Requirements

6+ years of software engineering experience building enterprise applications with demonstrated Salesforce platform expertise
Salesforce certifications (Platform Developer I/II, Application Architect) strongly preferred or commitment to obtain within specified timeframe
Proven track record implementing Salesforce solutions using modern architectures, microservices, and API integrations
Strong understanding of Salesforce development lifecycle with ability to recommend platform best practices and process improvements
Experience designing Salesforce technical solutions and development strategies for complex initiatives
Proficiency in automated testing for Salesforce (Apex tests, Lightning testing), CI/CD practices for Salesforce deployments, and monitoring application health
Demonstrated ability to develop business partnerships and align Salesforce solutions with business objectives
Track record of staying current with Salesforce releases and platform trends, sharing knowledge with team members
Strong problem-solving skills using Salesforce platform capabilities, data analysis, and proof of concepts to deliver creative solutions
Ability to measure Salesforce solution impact and continuously optimize implementations
Experience making technical decisions within the Salesforce ecosystem that balance multiple factors and broad business implications
Excellent communication skills to explain Salesforce technical concepts to business stakeholders and document solutions clearly
Proven ability to collaborate effectively across technical and business teams on Salesforce initiatives
Leadership experience taking ownership of Salesforce projects, mentoring team members on platform best practices, and influencing technical direction
Bachelor’s degree in computer science, related STEM field, or its equivalent in education and/or work experience.
6 additional years of software engineering experience.

Responsibilities

Lead the design and implementation of enterprise-scale Salesforce solutions using modern architectures, microservices, and API integrations that align with business objectives
Provide technical leadership and strategic direction for Salesforce development initiatives, establishing platform best practices and driving process improvements across the development lifecycle
Build and maintain strong partnerships with business stakeholders to understand requirements and translate them into effective Salesforce implementations
Establish and enforce quality standards including automated testing frameworks (Apex tests, Lightning testing), CI/CD pipelines for Salesforce deployments, and application monitoring practices
Mentor and develop engineering team members on Salesforce platform capabilities, best practices, and emerging technologies
Drive technical decision-making within the Salesforce ecosystem, evaluating trade-offs and considering broad business implications
Stay current with Salesforce platform releases, features, and industry trends, and champion adoption of relevant innovations within the team
Measure and optimize the impact of Salesforce solutions through data analysis, performance monitoring, and continuous improvement initiatives
Lead proof of concept efforts to validate technical approaches and deliver creative solutions to complex business challenges
Communicate technical concepts clearly to diverse audiences, from developers to executive stakeholders, and maintain comprehensive solution documentation
Take ownership of critical Salesforce projects from conception through delivery, ensuring successful outcomes and team alignment