Director, Software Engineering

HHAeXchange

3d•$189,000 - $208,000•Remote

About The Position

HHAeXchange is a rapidly growing healthcare software solutions provider. We are looking for a Director of Software Engineering to lead teams within our R&D organization, focusing on both the HHAeXchange Enterprise platform and Sandata SaaS solutions. This role is crucial for ensuring consistent execution in engineering delivery, quality, security, performance, reliability, and production operations. The Director will collaborate closely with Product, Architecture, QA, and Operations leaders to achieve scalable outcomes and enhance platform stability and engineering efficiency. This is a fully remote position for candidates in the EST or CST time zones within the US.

Requirements

10+ years of experience in developing, deploying, monitoring, and supporting applications.
Minimal 5+ years of experience in a leadership position managing highly skilled software development teams across US and around the globe.
Proven experience leading development of AI-enabled software products, including applying machine learning, automation, or intelligent decisioning to enterprise SaaS platforms.
Experience driving adoption of AI-assisted software development lifecycle (SDLC) tools to improve engineering productivity, quality, and delivery speed.
Strong understanding of responsible AI practices, including quality, security, privacy, explainability, and maintainability considerations in production systems.
Strong requirements gathering, analysis, and questioning skills.
Strong understanding of software engineering best practices including design, development, testing, release, and operational support.
Experience leading teams that support business-critical enterprise SaaS systems.
Ability to review and guide engineering execution across designs, code quality, production deployments, performance, and stability improvements.
Familiarity with modern architecture and operational practices including API and service-based architecture, cloud infrastructure, and incident response.
Extensive experience with .NET, Angular, Web Services/APIs, and SQL Server (or comparable enterprise SaaS technology stacks).
Experience with containerization and orchestration technologies such as Docker and Kubernetes (or equivalent platforms).
Experience with AWS cloud services.
Excellent communication skills and ability to drive outcomes across engineering and cross-functional partners.
Proven ability to lead through ambiguity, manage competing priorities, and deliver predictable results.

Nice To Haves

AWS certification is a plus.

Responsibilities

Own engineering delivery, maintenance, and production operations for assigned areas of the HHAeXchange SaaS platforms.
Deliver new features and optimize existing components with a focus on code quality, scalability, performance, security, stability, and maintainability.
Ensure effective incident response, troubleshooting, and operational execution for production systems.
Establish clear accountability and execution standards across engineering teams.
Provide leadership across multiple engineering teams, including managers, tech leads, and individual contributors.
Drive predictable delivery through strong planning, prioritization, and execution discipline.
Set expectations for performance and accountability across teams.
Coach leaders and engineers through mentorship, feedback, and professional development.
Drive modernization and platform evolution, including cloud and architectural improvements.
Advance cloud-native principles and best practices in new development and enhancements.
Partner with architecture leadership to ensure system designs meet enterprise standards.
Promote continuous improvement through refactoring, technical debt reduction, and platform upgrades.
Lead engineering governance and operational readiness, ensuring consistency and quality across releases.
Participate in or support architecture review and design review processes.
Ensure proper release planning, change management, and production readiness practices.
Establish effective standards for deployment quality, rollback readiness, and operational support coverage.
Drive development and adoption of AI-enabled capabilities across the HHAeXchange SaaS platforms.
Partner with Product, Architecture, and Data/AI stakeholders to identify and deliver high-impact AI use cases.
Ensure AI features are built with strong standards for quality, performance, security, privacy, and reliability.
Lead adoption of AI-assisted SDLC tools and practices to improve engineering velocity and effectiveness.
Establish best practices, guardrails, and repeatable workflows for AI-supported development, testing, code review, and documentation.
Measure and improve productivity and quality outcomes through responsible use of AI tooling.
Work closely with VP, Software Engineering and CTO to formulate strategies and execute the vision.
Collaborate with Product Managers on future product strategy.
Collaborate and work with the team with a positive and open-minded attitude.
Share domain and technical expertise, providing technical mentorship and cross-training.
Enable automation of configuration management and continuous integration/delivery.
Supervise training and development of software engineering staff.
Support recruiting engineering personnel, technical staffing, and project teams’ formation.
Other duties as assigned by supervisor or HHA exchange leader.