Dir, Software Engineering Management, Platform - Veza

ServiceNow•Santa Clara, CA

2d•Hybrid

About The Position

Veza is seeking a visionary and experienced Director of Platform Engineering to lead its core platform organization. This role is responsible for the Access Graph, the integrations ecosystem, and the data pipeline infrastructure, which collectively process billions of permissions across complex enterprise environments. It's a senior leadership position at the intersection of scale, security, and AI-native architecture, requiring the setting of technical vision and driving execution across multiple teams. The role involves close collaboration with product, security engineering, SRE, and the ServiceNow platform organization, especially as Veza integrates into ServiceNow following its acquisition.

Requirements

12+ years of experience in backend or platform software engineering.
6+ years in senior engineering leadership roles spanning both startup and enterprise SaaS environments.
Proven track record scaling enterprise SaaS data platforms and distributed systems.
Designing and delivering infrastructure that operates reliably at billions of data relationships across complex, multi-cloud enterprise environments.
Deep expertise in distributed systems architecture, cloud-native design patterns, and API design.
Strong hands-on experience across AWS, GCP, or Azure and containerization technologies including Kubernetes.
Experience with graph technologies, large-scale relationship modeling, or graph database platforms.
Understanding the tradeoffs involved in building query engines and data models that power real-time identity and access intelligence.
Strong experience with streaming and data pipeline technologies such as Kafka, Spark, or Flink.
Ability to design and evolve data infrastructure that connects hundreds of enterprise systems into a coherent, low-latency platform.
Understanding how identity and access relationships are structured across complex enterprise environments including cloud platforms, SaaS applications, and non-human identities.
Demonstrated ability to lead, scale, and develop multiple engineering teams and managers across a globally distributed organization.
Proven track record hiring, developing, and retaining engineering leaders.
Strong organizational and program management skills.

Nice To Haves

Experience leading through hypergrowth phase, or major platform transition.
Experience integrating AI/ML approaches into platform workflows, or leveraging AI for system intelligence at scale.

Responsibilities

Define and drive the technical vision and strategy for Veza's platform organization, spanning the Access Graph, integrations ecosystem, and data pipeline infrastructure, ensuring alignment with company goals and the evolving ServiceNow integration roadmap.
Own architecture decisions for distributed systems, high-performance graph services, and large-scale data platforms, setting engineering standards and design patterns.
Partner with Tech Leads and Principal Engineers on high-impact architectural decisions, ensuring the platform is built for enterprise-grade scalability, reliability, security, and observability.
Identify and champion emerging technologies and approaches, including AI/ML and graph-native capabilities, to advance the platform's performance and intelligence.
Establish and drive engineering excellence across the organization, including coding standards, design review processes, operational practices, and the reliability and compliance posture required by enterprise customers.
Partner closely with Product, Security Engineering, and GTM to translate business objectives and customer needs into platform capabilities.
Drive execution across complex, multi-team roadmaps, managing dependencies, resolving cross-team blockers, and maintaining delivery velocity.
Represent platform architecture in cross-organizational discussions with ServiceNow platform teams.
Lead, mentor, and develop a team of engineering managers, tech leads, and senior engineers, building a high-performance organization.
Own the full talent lifecycle across the platform organization: hiring, onboarding, retention, performance, and succession.
Create an environment where strong engineers thrive with high autonomy, clear technical direction, meaningful problems, and a culture of craft and accountability.