Director Software Development

Lightspeed Commerce

8h•Hybrid

About The Position

We are looking for a Director, Software Development to lead Engineering for Lightspeed Payments, a key department within Financial Services that has grown significantly. This role involves being a key leader in the Payments group, collaborating with cross-functional leaders to ensure alignment of goals. You will lead and work closely with Engineering Managers and Software Developers, providing clear direction and ensuring the delivery of quality outcomes. A key aspect of this role is growing a diverse, happy, and high-performing organization. The role can be located in Canada/USA and requires working within EST/EDT hours. We offer flexible work environments: fully remote, partially remote, or fully office-based.

Requirements

Deep knowledge and understanding of software engineering principles, technologies and best practices.
Strong software development background with a history of being an engineer & expertise in multiple mainstream technology stacks (Node, JVM, .NET, etc).
Expertise in software architecture & design of scalable, maintainable & resilient systems that run on the cloud across regions.
Expertise in modern software delivery practices (continuous delivery, lean practices, etc).
Operational Excellence Mindset: Experience running & managing operations of business critical systems on the cloud.
People management: experience in hiring, performance management, and growth.
Experience leading other leaders in a software engineering organization.
Experience working with cross-functional leaders as one unit & setting organizational goals and objectives.
Experience owning technology/product for a clear line of business or a complete product.
The hunger to learn across the core areas of your domain, to synthesize insights from your learnings and to leverage those insights in your team.
Highly collaborative and effective team member.

Nice To Haves

Experience working in product engineering and/or SaaS software delivery is a plus.

Responsibilities

Navigate ambiguity, bring structure to complex challenges, and drive alignment across teams.
Work cross-functionally to bring clarity to priorities and define what needs to be done to drive success.
Operate closely with the team, wearing multiple hats to ensure critical projects are executed successfully.
Own the delivery, collaborating closely with Product Managers and business stakeholders to achieve meaningful outcomes.
Act as a people leader, mentoring and developing engineers into future leaders.
Hire and grow a high-performing team, ensuring strong technical and leadership talent.
Set high standards and elevate the team through coaching, feedback, and hands-on support.
Foster a culture of ownership, collaboration, and technical excellence within and beyond the team.
Extend expertise and influence beyond Payments into the broader Financial Services organization & the Services vertical.
Ensure clear and concise messaging across stakeholders, particularly around the goals, objectives and priorities.
Work cross-functionally with business teams to align on technical and product strategy.
Influence and drive decision-making across teams, advocating for best practices in engineering and business execution.
Architect and scale business systems with a strong understanding of various paradigms, including event-driven systems.
Evaluate and guide technical architecture decisions to ensure scalability, reliability, and efficiency.
Develop a deep understanding of existing systems, guide the teams to continuously evolve their systems/architecture/patterns.
Drive continuous delivery of value, ensuring high availability and operational excellence.
Develop quick prototypes to validate ideas or assist with technical spikes.

Benefits

Lots of autonomy, flexible work culture.
Join a fast-paced, high-growth company.
Work on systems that handle billions of dollars in transactions for our merchants globally.
Surround yourself with strong talent and enjoy continuous professional growth.
Develop in a modern and proven technology stack.
Great benefits and perks, including equity and flexible/hybrid remote work options, in a diverse and inclusive environment.
Development of very high traffic products, used at the global scale.
Opportunities to learn and expand your skill set.
Become a valued part of the diverse and inclusive Lightspeed family.
Lightspeed equity scheme (we are all owners)
Flexible paid time off policy
Health and wellness benefit of $500 per year
Paid leave and assistance for new parents
Mental health online platform and counseling & coaching services
Volunteer day