Director, Social Media

EVERSANA INTOUCH•Chicago, IL

About The Position

EVERSANA INTOUCH® is a global, full-service marketing agency network serving the life sciences industry, and is the first – and only – agency network to be part of a fully integrated commercialization platform through EVERSANA®. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients. We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need. We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.

Requirements

Bachelor’s degree (or equivalent education plus professional experience) required
Approximately 10+ years of related industry experience or consultative and agency experience; pharmaceutical experience a plus
Applied experience in marketing and advertising, with expertise in digital strategy, media and technology
Applied experience in social media and technology
Strong multi-task, problem solving skills and ability to work in a team environment
Strong client relations and business development skills
Strategic skill and strong business acumen
Ability to delegate and provide direction to others on the team
Supervisory and development skills of other team members
Proven business development skills with increased revenue results
Proven vendor negotiation and relationship skills
Excellent interpersonal, presentation and writing skills
Proven detail and organizational skills
Proven ability to manage projects independently and collaboratively to successful completion

Nice To Haves

pharmaceutical experience a plus

Responsibilities

Lead strategic development and tactical initiatives for a portfolio of business
Serve as lead social media counsel to account staff and external clients.
Identify, secure, and grow both organic and new business opportunities.
Work with other Directors and the Senior Director on team planning, growth, and internal education.
Drive internal education, knowledge sharing, and internal communications to promote social media adoption.
Serve as the primary subject matter expert and project owner for a portfolio of business, collaborating with clients to stay updated on social media trends and technology.
Support clients' marketing objectives within the pharmaceutical industry.
Participate in and lead team meetings, create documentation and articles to support the team and EVERSANA INTOUCH at-large.
Ensure client initiatives are delivered on time, on budget, and on target.
Build strong partner relationships and contribute to clients' strategic issues, marketing initiatives, and educational needs regarding new media.
Work closely with internal teams, including business development, project management, account staff, business systems analysis, creative, user experience, analytics, search, CRM, and development.
Manage projects, conduct research, and handle time management effectively.
Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
All other duties as assigned