Director, Site Quality

Celestica International LP•Richardson, TX

About The Position

The Director, Site Quality leads the Site Quality organization in developing and executing a quality strategy that ensures achievement of goals aligned with site, corporate, and customer requirements. The role assesses and mitigates organizational risks related to quality events, and has overall responsibility for planning, budgeting, implementing, and maintaining quality-function costs, methods, resources, and employees. The Director leads quality strategy execution to support long-term customer satisfaction and site and corporate goals, including regular progress reviews. The role provides direct and indirect leadership and mentorship to managers and employees, supporting development in leadership, 8D problem solving, compliance procedures, change control, FMEA, manufacturing quality standards, and flawless-launch phase-gate reviews. The position develops and conducts reviews with key customers and suppliers to align quality requirements, achieve defined customer-satisfaction levels, and manage associated contractual liquidated-damages risks. It also leads and supports readiness for customer and regulatory standards and certifications, and collaborates with site leadership on Celestica Operating System activities, metrics, and ongoing development of a quality culture. The job generally works in good conditions, with occasional exposure to noise, odors, dust, drafts, chemicals, operating machinery, temperature extremes, or hazardous substances. Duties may require sustained visual concentration on small areas such as monitors or screens, and on numbers or legal documents. Typical experience is 11 to 14 years. A bachelor's degree in a related field is typical, or an equivalent combination of education and experience may be considered.

Requirements

  • Excellent knowledge of quality management systems and processes, including ISO9001, TL9001, AS9100, ISO13485, ISO14001, and ANSI/ESD.
  • Broad knowledge of an electronic manufacturing environment, materials, manufacturing, and business processes.
  • Excellent analytical, negotiation, and problem-resolution skills.
  • Ability to establish department goals and coordinate a wide variety of resources to meet quality and quantity metrics.
  • Ability to evaluate, prioritize, and problem-solve a variety of tasks to ensure timely and accurate completion.
  • Ability to communicate effectively, verbally and in writing, with a wide variety of internal and external customers.
  • Ability to lead, manage, train, and motivate a diverse group of employees to achieve high production within tight time deadlines.
  • Ability to champion a Quality culture and critical-process development and ongoing adherence.
  • Ability to define and manage large, multi-departmental change processes to project objectives.
  • Typical experience of 11 to 14 years.
  • Bachelor's degree in a related field, or an equivalent combination of education and experience.

Responsibilities

  • Assess and ensure mitigation of organizational risk relating to quality events or potential events.
  • Plan, budget, implement, and maintain costs, methods, and resources, including employees, in the quality function.
  • Lead the organization in developing and executing a Quality strategy that supports long-term customer satisfaction and achieves or exceeds site and corporate goals, including regular progress reviews.
  • Provide direct and indirect leadership and mentorship to subordinate managers and employees in leadership development, 8D problem solving, compliance procedures, Change Control Board, FMEA, Manufacturing Quality Standards, and Flawless Launch Phase Gate Reviews.
  • Develop and conduct reviews with key customers and suppliers to align quality requirements, achieve defined customer-satisfaction levels, and manage associated contractual liquidated-damages risks.
  • Provide leadership and support for readiness to meet customer and regulatory standards and certifications, including ISO9001, TL9001, AS9100, ISO13485, ISO14001, and ANSI/ESD.
  • Collaborate with site leadership to support activities necessary to achieve Celestica Operating System processes and metrics and to ensure ongoing development of a Quality culture.
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