Director, Sensory Science & Product Perf

ColgatePiscataway, NJ
Hybrid

About The Position

The Sensory Science and Product Performance Director is primarily responsible for leading the day to day operations of all sensory and product testing - consumers, employees and expert panel. This new role will set-up and standardize the process of conducting product and consumer experience testing, questionnaires, data collection and reporting. The role interacts with all of the Insights Strategic Category Leads - Oral Care, Skin Health, Personal and Home Care and will manage a team of 5 people.

Requirements

  • Minimum of a Bachelor's degree is required
  • 7+ years of professional experience in sensory science and/or consumer insights is required
  • 3+ years of experience as a people manager is required
  • Experience in leading consumer/expert/employee panels and analyzing resulting data is required
  • Previous industry experience leading technical projects and influencing cross-functional partners within the CPG, Food Technology, Personal Care, or related consumer products experience
  • Ability to communicate and present to technical and non technical audiences at all levels

Nice To Haves

  • Masters or MBA

Responsibilities

  • Sets-up the new group/team of Sensory and Product Performance team
  • Leads all the sensory and product testing - consumers, employees and expert panel
  • Oversees the setting up and standardization of the process of conducting product and consumer experience testing, questionnaires, data collection, analysis and reporting
  • Ensures all testing incorporates benchmarking against key competitors/gold standard for perceivable superiority
  • Leads the setting up of data collection to ensure we house and own the database for better and standard internal reporting and be more predictive and prescriptive
  • Uncovers cross-category/transversal opportunities
  • Embeds the mindset of being granular/surgical with the entire product usage journey
  • Leads the group which will support to the Strategic Category Leads (not client facing)

Benefits

  • medical
  • dental
  • vision
  • basic life insurance
  • paid parental leave
  • disability coverage
  • participation in the 401(k) retirement plan with company matching contributions
  • minimum of 15 vacation/PTO days
  • 13 paid holidays
  • Paid sick leave
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